Buruch
3 star
very moch mony
NYC's Best Reviewed Jet Ski Tours! We have the biggest and newest fleet of jet skis in town. Book your tour now. Our jet ski tours will take you to The Statue of Liberty, Brooklyn Bridge, the Freedom Tower, & more. As featured on ABC7, NY1, DailyMail.c...
Sea the City Jet Ski (seathecity.com) has 184 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Buruch
very moch mony
Colin
Great day and would highly recommend to anyone visiting NYC, however, $50 for the photo package when the photos are of mobile phone quality is an utter liberty!!
Anonymous
horrible experience rescheduling my jetski adventure....they took 3 months to response after multiple tries of contacting the office and owner via email and phone.
Mason
They canceled day of because they had overbooked that day. No offer of a discount of offered at the time, and we couldn’t reschedule as it was the last day of our trip. I can’t speak to the experience of the activity but having planned our day around this it was frustrating having it canceled even though we had paid.
Response from Sea the City Jet SkiJan 10, 2020
I am sure our need to cancel was very frustrating. I reviewed your booking and it looks like we called to reschedule/refund within 24 hrs. We do not overbook as an approach to business and rarely need to cancel (with the exception of weather). Your case was caused by a booking system failure that allowed for overbooking. All customers pay in full at time of booking and we have no reason to purposely overbook anyone. Again, sorry for the frustration and if you ever want to give a try again a significant discount will be here waiting. Thanks Adam Owner
Marius
The staff was friendly and riding a jetski is a lot of fun. Unfortunately we had some bad experiences also. The tour started quite delayed because the previous group was still on tour. No prob so far but when we finally left, our guide seemed to be quite in a hurry... It was the first time for us on a jet ski. My wife and I were not able to keep up with the guide nor was the other couple in the beginning. It looked to us as if our guide tried to recover the delay.... No chance to enjoy the scenery at all :(. Later as our guide was quite far away an independent jet ski rider drove with very high cruising speed directly towards us we stopped because it seemed very dangerous to us, in the end his only objective was spraying water all over by causing a big wave with his jet ski. Our guide was so far away he didn't evenrealize it. His girlfriend or 2nd guide whatever saw us as we stopped. Till they came to look after us the other guy was already gone. last the jetski had some engine issue... It wasn't able to ride it anymore. Couple of minutes later the same problem appeared to the other couple. After around 20 minutes to half an hour some other staff came to support us.. They took both jetskis and fixed the issue by doing some kind of Cleaning process... On of them was the blond woman, I think she was also the manager, really nice person. So we arrived again quite delayed to the Harbour but save. The only issue was that we got broadway tickets that night and arrived late at the show. I would love to do the tour again but without the time pressure and the hurry. Again the staff was nice but the overall treatment not ideal.