Grant
Nothing but a scam
Nothing but a scam Provide no results and just take your money

Search Marketing Experts is a US-based digital marketing company that has been providing digital marketing solutions to businesses in the United States for more than 15 years. The company offers a whole spectrum of digital marketing services to both SMEs and large-scale enterprises. The services include Search Engine Optimization (SEO), Social Media Marketing (SMM), Email Marketing, Content Marketing, Pay-per-Click (PPC) campaigns, and Reputation Management Services. The company comprising experts experienced, and trusted digital marketing professionals specializes in designing marketing strategies according to a business’s unique set of specifications. The leading eCommerce service has worked for more than a decade to establish a vast network of satisfied customers.
Search Marketing Experts (searchmarketingexperts.com) has 5 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Showing 4 reviews with 1 star · Clear filters
Grant
Nothing but a scam Provide no results and just take your money
Joshua P.
I signed up for the Expand package ($299/week plus a $799 setup fee) after being clearly told there were no lock-in contracts and I could cancel anytime. Both are still listed as features on every pricing tier of the website, so I had no reason to question it at the time. Unfortunately, the service struggled from the start. Onboarding was never properly completed in the first couple of weeks, communication from my assigned contact became inconsistent early on, and I was transitioned to a different team member without a clear handover. A number of emails went unanswered throughout the engagement. In terms of what was actually delivered: of two marketing channels promised, only Meta was set up, with one campaign created out of a promised six. I never received access to the results dashboard, which was listed as a package inclusion, and no landing pages were built despite up to three being advertised. Six ad designs were eventually delivered, though they arrived after I had already reached out to discuss cancellation. The SEO component — shown as included in the package when I signed up — was later acknowledged by the team as something they were responsible for, with email correspondence indicating the work was being completed, though it was ultimately never done. When I raised these concerns, a credit was applied to acknowledge the shortfalls — but the service did not improve from there. When I went to cancel, I was told a notice period applied. This was not raised at any point during signup and is difficult to reconcile with the "Cancel Anytime Policy" and "No Lock in Contracts" that are explicitly listed as features of the package I purchased. I'd encourage anyone considering this service to get a clear picture of deliverables, timelines, and cancellation terms in writing before signing up.
Mark S.
I wish there was a zero star option. Results are worse than when we started with them. They don't do anything they say they do. Are ranking has dropped substantially and has cost much of our market share. Issues include very poorly researched key words and never updating them, Failure to do promised blogs, Failure to optomise website, and rubbish backlinks. Do not respond to requests. Way short on promises. save your money and use someone who knows what they are doing.
Emily M.
These are the same scammers and Pro Creative Writers. In 2018 I took a chance and hired Pro Creative Writers, and was scammed. It took a battle but thankfully visa got my money back and black listed them, and my local police detachment sent out a fraud warning. So now 2 years later they still call, hang up, harass me via text, email. Buyer beware, do not give them your contact information. I’ve filed another CASL complaint against them and the subsidiaries, and harassment complaints with my local police department.
Response from Search Marketing ExpertsMar 22, 2021
Please, we request you that prove the connection of our brand with Pro Creative Writers. We don't even know the name of this brand nor we have any connection with it. Though, we are still ready to help you out. Please provide us with authentic evidence so we can take actions accordingly.