John H.
Some good but mostly bad.
I see the glowing reviews and it seems like I worked with a different company. They pressured me to give them a good review on trust pilot early on before they had done much work for me, so there's another review from me that shows 5 stars, which isn't where I am now. They performed a couple of services for me... 1. They migrated my site into WordPress. This did not go well at all. Different people worked on each page and there was little cohesion throughout the site, with different fonts and looks on every page. It was literally impossible to get them to correct everything so I had to learn WordPress and get into the site myself to make the corrections. This drug on for quite some time. It became evident during this process that the website was not being done in the US, as they did not have a handle on punctuation, capitalization, and many basics of English. 2. SEO. They had a few good writers but most of the posts came from outside the US. Their unfamiliarity with English was very evident. I began rewriting nearly every post. The content was often fluff that just came across as excuses to use SEO words and phrases. Many times they didn't even make sense. A minority of the work had good content. But rewriting everything became a full-time job for me. So they were turning out a lot of work and did increase my rankings but they could not handle being left alone with the work. They made many, many promises to improve and learn from their mistakes but nothing ever changed in the 7 months I worked with them. I heard, "That will not happen again" 100 times only to see the same mistake again the next week, or even in the next batch of posts sent for my approval.