SeaDekThe world leader in marine non-skid products, providing materials to the world's top boat builders.
SeaDek (seadek.com) has 820 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Air & Water Transport · Dunedin, Florida
Excellent
Air & Water Transport · Boca Raton, Florida
Excellent
Air & Water Transport · sarasota, Florida
Excellent
Air & Water Transport · Miami, Florida
Excellent
Showing 95 reviews with 1 star · Clear filters
Cosandra G.
The representative never contacted me to come measure for the Seadek.
Response from SeaDekNov 1, 2021
Hello, Thank you for taking the time to let us know about the difficulties you are experiencing. We will be reaching out to you via email for more information. Thank you, SeaDek Marine Products
Scott
I have called the number on your website many times. It always just rings and rings. It's never been answered. It doesn't even have a voicemail. My question is so small and simple; but, critical to the install.
Response from SeaDekOct 20, 2021
Hi Scott, We apologize greatly that we have been unable to get to your call. We currently are very short staffed with a limited number of staff members able to take calls. If you need a quicker response email [email protected] with your phone number and we will be able to get back to you to assist with any questions you have.
Jason W.
Simply put I was looking to buy and install your product in bulk but your supply is limited
Response from SeaDekOct 21, 2021
Hi Jason, We apologize for the inconvenience this has caused. We are trying to produce material quickly to service all of our customers. If you have any questions feel free to reach out to us and we can see how we can help
Pin Oaks M.
We placed an order almost a month ago. We have not received any shipping confirmation or a tracking number on our order… understandable on an order of material. We ordered a template kit and Mylar…
Josh W.
im not happy as you guys were supposed to send me a template for my boat and i never recieved it and when i try to call you no one calls me back or when i email i never recieved anything back it has truly been a bad experiance and im trying to get ahold of someone so i can cancel my order and get my money back please call me 231-290-0264 josh williamson
Response from SeaDekSep 22, 2021
Hi Josh, Thank you for reaching out to us. Per the tracking number on the order for the dryfit it was delivered June 18th. One of our representatives will be in contact with you shortly to gather more information from you. -SeaDek
George
Unprofessional not trying to help, template kit were deliver somewhere and no one try to even assist as someone sign for this package that not even on the receipt name and Fedex deliver this package. Very bad.
Josh
Placed an order 3 months ago, charged me immediately which I completely understand. Sent me an 1 month out date for the product to be made and shipped. 5 weeks go by haven't heard from them, called and they advised they did not have the color combination I ordered, it was available for purchase on their website. They advised me that it would be an additional month to get the color I ordered. Abother 5 weeks go by, call again they advised me my order is still not completed and will not be completed untill they dont know when. Their only solution to solve this problem is order a different color or wait for for an unspecified time on a different color. NOT ONCE did anyone call or email me that the order would be delayed or changed. Long story short the earliest they could get me anything would be in another month. They take your money and make you do all the ground work and impose their manufacturing problems on you. I would not recommend this company!
OIB B.
I have a significant problem with the sea deck product expanding and buckling in the heat on my boat. No one from Sea Deck will address the problem with me. It is a serious safety issue. Very poor customer service
Response from SeaDekJul 16, 2021
Hello, We are sorry to hear you are experiencing issues with your kit. We have reviewed our system and do not see an order for you other than Dek Magic. Can you please call us with your order information as we will be more than happy to assist you. We also do not have any emails from you so I am unsure if they are reaching us. We look forward to hearing from you.