SeaDekReviews of seadek.com

I’ve called and emailed and received zero response. Gator step responded instantly and therefore gained my business

Installed sea deck in March and a section is melting, called the warranty department and they told me it’s caused by Sun reflecting off the door to the swim platform. DO NOT USE SEA DECK !!

Do not use this product. We had the Seadeck installed by Castaway Customs in Florida in March of 2022 and only three months later the product is warping around the entire perimeter and is either a bad product or faulty installation, both of which should be covered under warranty. We called Castaway Customs to have it repaired under the warranty and they made up a sketchy reason over the phone saying it was not covered because of sunlight reflection off of poles 🙄. What makes it even sketchier is they did not even come out to the boat to see 1. Where the poles vs damage is located and 2. that we have a custom boat cover the protects the boat from the sun when not in use. We will be pursuing the matter further but it’s best for you to avoid this company and save yourself the time, money and hassle. I have contacted SeaDek on Facebook and via their customer service email. I will update this review with the resolution.

I requested a quote online twice last week. Went through the process twice. And I have yet to hear from anyone.

I’ve submitted an online request and called and left a message and can’t get a response. I’m interested in your product but it’s very difficult to purchase straight from you so far.

SeaDek scam - SeaDek warranty department will find any excuse NOT to live up to the fulfilling the warranty. They are worse than most tacky insurance companies. I had panels that were installed for only 73 days and started to curl at the edges. I sent them two photos of the defect only to be told it was not covered under the warranty. Not sure how Amanda Bissett and her warranty team figured out it had nothing to do with SeaDek after looking at just two photos? Bottom Line: SeaDek do NOT stand behind their product. They do NOT stand behind their installers. They do NOT disclose the name and contact number of their CEO.

I’ve tried calling (several times) and have sent numerous emails to make an order. I’ve given up.

I contacted Seadek using their online form for custom work and received no response. I was signed up for their marketing matrrials though! If this is any indicator of their product value, I think I'll pass.