SeaDekReviews of seadek.com

Response from SeaDekOct 19, 2020

Hi Oscar, Thank you for taking the time to leave a review. We apologize we do not have a template on file for your particular vessel. There are still a couple of options if you would like Seadek on your boat. We either have template kits with clear mylar and you can template the boat and we will make custom pads per your templates, or we have a certified installer that would be able to assist you as well. The company is Next Level INC. They are in Orlando. 407-496-5265 or [email protected]. Thank you.

Response from SeaDekSep 30, 2020

Hello Kevin. We are so sorry to hear that your custom project took longer than expected. We have been experiencing longer than usual turnaround times over the past few months due to an influx of orders as well as Covid-19. We are hoping that things will return to "normal" very soon. Thank you so much for taking the time to leave us a review. We greatly appreciate you and your business. Enjoy your new SeaDek! :)

Response from SeaDekJul 23, 2020

Hello Kevin, we apologize for this. If you could give us a call at 321-632-4466, we would love to fix this for you and get you over to the correct person about your dealer inquiry. If you have any questions or would like to start a custom project, we will be happy to answer any questions that you have and get this started for you. Thank you for taking the time to leave us a review. We greatly appreciate it.

Response from SeaDekJul 7, 2020

Hello. We are sorry to hear that shipping was slow! Unfortunately, we have been experiencing some delays with processing orders as well as with our carriers due to Covid-19. We are hoping things will be back to normal soon. Thank you so much for taking the time to leave us a review. We greatly appreciate it.

Response from SeaDekJul 2, 2020

Hi Ian. Oh no, we greatly apologize for this. Thank you for bringing this to our attention. We just met with our shipping lead to discuss this and we grabbed the 3 sheets that are needing to be replaced -and they are going out TODAY. You should be receiving them soon. Again, we apologize for this and we are so happy that you brought this to our attention so that we could fix it. Thank you for taking the time to leave us a review, we greatly appreciate you and your business. Please let us know if there is anything else we can do for you. We are more than happy to help. -The SeaDek Team

Response from SeaDekApr 21, 2020

Hello Greg. Thank you for taking the time to fill out our survey. We are sorry to hear you are having difficulty with ordering SeaDek. Covide-19 has caused things to slow down tremendously, including response and lead time. We will also mention the simulation idea to our marketing team. Thank you!

Response from SeaDekApr 15, 2020

Good morning. We are sorry to hear this process hasn't been seamless for you. We will follow up with an email with a couple of videos that will help with templating your own boat along with installation. We will also include another installer in Kenmore that may have a different price for you. Please let us know if you have any questions and our customer service team will be able to answer those for you!