SeaDekReviews of seadek.com

I had Sea Dec installed, by them, on my boat a year ago. It looked really good and I was told if you have any problem at all call us, we stand by our product. Recently I noticed that in a couple of places the edges were pulling up and in one spot there was a small piece broken off where it was coming up. So I called, representative took all the info and said someone will be in touch. 3 weeks goes by and I call again, and told "Oh that warranty request was denied". I was given a weak reason and asked for a supervisor. She spouted off a similar response, which no sense. She said she would bring the issue back to the management team and see if they wanted to do something to remedy the situation. 10 days no call, rep says he will get a message to the person I spoke to and said she would call within 24 hours. # days no call. If you thinking Sea Dec, think alternative.

If I could give this product a negative rating I would and the company does not stand by their product. I have been warned prior to submitting my warranty claim that there is an adhesive problem with their product. This is obvious and I wish I could submit pictures. I bought my Seadek 14 months ago and it is already peeling/bubbling in multiple locations. they told me it doesn't appear to be covered under warranty. Apparently, its an installation issue, not covered under warranty. The only problem with this is Seadek installed the product. Honestly, stay away from the product. Its going to cost over $15k to have this product professionally removed and new decking installed.

If I could give this product a negative rating I would and the company does not stand by their product. I have been warned prior to submitting my warranty claim that there is an adhesive problem with their product. This is obvious and I wish I could submit pictures. I bought my Seadek 14 months ago and it is already peeling/bubbling in multiple locations. they told me it doesn't appear to be covered under warranty. Apparently, its an installation issue, not covered under warranty. The only problem with this is Seadek installed the product. Honestly, stay away from the product. Its going to cost over $15k to have this product professionally removed and new decking installed. When you look at the 5* reviews they are from people who just had it installed. I would have also given a 5* review THAT DAY. look at 12 months later. All those reviews are negative. Don’t waste your money. Terrible product.

After only 3 season the product was come unsealed and not adhering anymore. I spent over $3,000 on the flooring and seadek solution was to reorder the flooring again!!! I was so you want me to spend another $3,000 after only three years? Customer service said that is correct we don't recommend resealing it the best practice is to replace it. Warranty does not cover if the adhesives don't hold anymore. This product is way over priced for what you get and the customer service is non existence.

Trash company that doesn’t stand by their warranty. Mine didn’t last 2 years and SeaDek just said… not our fault not our problem

I covered a substantial swim platform, about 5' by 15' on a Tiara 4000 about 1 year ago. Not cheap, about $2000 for the job. It's now peeling off with about 50% of the area adhesive gone. A good storm will probably blow off all 6 pieces if I can't find an alternate glue to make the repair. I submitted the defect to Sea Dek and was flatly ignored. So sick of liars and cheats.

No customer service!

Seadek hired a sub to install my flooring. The measurements and I stall were off by quite a bit. Sub came back to remove and install a new mat and quit 2/3 through the removal. Now I'm left with random mat and adhesive on my floor. Their remedy is to refund my deposit and refuse to remove the product from my boat. Needless to say I'll have a few days in removing it myself.