Donald R.
My wife initially bought a Sea Dek anti…
My wife initially bought a Sea Dek anti fatigue pad for me in October and when I went to install it the product in the spring it was defective. While Sea Dek was helpful I could not get it replaced as I purchased it through an Amazon vendor. They are currently trying to get a warranty replacement for us as Sea Dek admitted it was defective. However, I could not wait for a replacement as I wanted to put the boat in the water so I ended up purchasing another one directly from you and it worked perfectly. Sadly, my first experience was poor due to a failure to insert the vinyl sheet against the adhesive causing the cardboard packing material to adhere to the pad making it useless. The second purchase was perfect.
Response from SeaDekJun 17, 2021
Hello Donald. We hate to hear that your first experience wasn't so good, but we are happy that we could resolve this issue. We truly appreciate our customers and do everything we can to make it right! Thank you for taking the time to leave us an excellent 5-star review! ENJOY! :)