Martina K.
People watch out in vienna
People watch out. Scammers are here in vienna. 2 men from israel luring tourists inside. They give you free samples outside in the street. Then they wanna show you something in the store. They are using products on you, for example a hand mask. Then you should buy the produkt. If you are not buying they become very angry. They say they opend a fresh jar just for you. It is almost imposible to walk away, 200 euros you must spend minimum.....They have a shop at Karlsplatz, Kärntner Strasse next to h&m. And Maria Hilferstrasse next to Tally Weil......If you are waking the Kärntner Strasse, or the Mariahilferstrasse in vienna, and you see a beautyshop with 2 men in suits, or a girl in a suit with skirt outside, change the side of the street. Stay away from the store so they can not lure you in ........I think they have also a shop at the airport, same system another name.....🧐😕😤😱Also I have a friend, and she works in a bakery next to one of the shops. She is losing 50 % of her customers because people are not passing by anymore because of this beauty scammers. She can only hope that they are moving soon. New name new place and they are scamming again......
Response from SeacretOct 1, 2020
Dear Martina, Thank you for taking the time to share your experience. We take customer satisfaction very seriously and strive to improve all aspects to make shopping with us fun and easy. Customer feedback is key to being successful in achieving this goal and continuing our high level of customer service for you. First off, we would like to apologize for the absolutely inexcusable behavior that you encountered in Vienna. Under no circumstances we promote this kind of behavior. Our goal is to have only the nicest representation of our company in every shop unfortunately we cannot control the behavior of every individual. We assure you that we will write a formal complaint to the owner of the shop so that they may be well informed of the questionable behavior of his employees. In the future, you could purchase our products through our website and you would be able to avoid sales tactics as well as harsh markups. We would like to give you a coupon code of off that you can use on all products online. If you are interested, please contact us: [email protected] If you have any further questions or concerns never hesitate to contact us. Seacret Team


