Axe
It's a scam
It's a scam. I've ordered 2 items, what I received was just ugly fake with only distant similarity to originals. I was trying to cancel my order just half an hour after placing my order, but of course it was impossible already...
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Sea Of Pineapples (sea-of-pineapples.com) has 27 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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27 approved reviews, newest moderated first
Axe
It's a scam. I've ordered 2 items, what I received was just ugly fake with only distant similarity to originals. I was trying to cancel my order just half an hour after placing my order, but of course it was impossible already...
William
It took a while but l eventually got my figures they were appalling they came blue instead of white with holes in them very poorly moulded no way worth the money, asked for a refund through PayPal had no reply then when l checked the status it said case close do to false tracking information ? Phoned PayPal the man said contact my bank my bank said contact PayPal, got through to a lady in PayPal she reopened the case, so lve posted back, but the company Lissabrava co ltd ie sea of Pineapples just keep fobbing me off... so lm contacting PayPal again, but lm not optimistic of getting any money back,we will see if they have any integrity at all... fingers crossed PayPal will stand up for me
Kathy K.
I have been waiting on an ornament ordered in October. The tracking stops at the end of November. They say it's still coming and to be patient. Do not order from this company.
Cheryl M.
I ordered October 28 and still do not have my items, as of December 18. Customer service swears they sent a replacement, but cannot provide tracking information over a week later. I requested a refund, but they refuse to acknowledge my request, and keep telling me to be patient! Do not buy from this company!
Kevin P.
Woefully under delivered on customer service and fulfillment. 7 weeks since order confirmation and still no product. Tracking status not updated after 4 weeks since order. CS says they reshipped at 5 weeks, but have yet to provide tracking number. In the strongest terms I DO NOT recommend you buy from this company.
Consumer
Do not buy from this company, item never turned up, won’t give a refund, won’t tell tell me who the carrier is so I can get in touch, customer service just says be patient, 6wks waiting! Wish I read reviews first
Philipp
Unfortunately, I am experiencing a long delivery time of my item that is far beyond anything that is considered acceptable. I am frequently receiving shipments from the US to Europe, but NEVER have I experienced a shipping lead time of 1 1/2 months with such poor update on he shipping progress. The customer service is giving generic answers and cannot even provide the name of the carrier that is used for domestic shipments in my country although having asked already three times!
Carmen V. C.
Bought Jesus Cross Metal Sign Christ Wall Art Decor. Delayed an eternity to receive. Ordered approximately September 14, 2024 and received October 28, 2024. First problems with amount charged (eventually resolved), second product delay seem an eternity and third received the product in pieces, plastic not metal as described/published. Informed customer service for return or refund. Still waiting for their response. Poor customer service.