Rob C.
Great shipping tracking, but a cheap quality product
The tracking updates during shipping were helpful and welcome. I was disappointed with the product quality. As advertised the design looked very clearly embroidered, but the final product just had printed markings with colors notably less vibrant. The cap felt like cheap quality and definitely over-priced.
Response from SculptiureOct 21, 2026
Dear Rob Caswell, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team