Helen
Workflow clunky when limited staff have access
This is a good product, gives staff the ability to send secure faxes from their desktops. However, not all our staff have access; we use a central office for sending and receiving faxes. There is no easy way to send received faxes to the recipients without saving the fax and then attaching it to email. And, for staff to send faxes, they have scan the fax, attach it to email and send to the office. Office staff save the fax to their desktops and send through sfax. I would like to see a way for at least the received faxes to be emailed to the appropriate staff from the sfax program and eliminate some of the clunky workflow for front office staff.
Response from SfaxJan 4, 2017
Hi Helen, Sounds like you have a workflow issue we may be able to assist with. Someone from our team will reach out to you to shortly to better understand and provide assistance. Unfortunately, we do not support sending faxes via email as email is not secure. I've included a link below to our blog that will explain why in further detail. https://www.scrypt.com/blog/why-fax-is-more-secure-than-email/ Thanks, Scrypt