Scrubs & BeyondReviews of scrubsandbeyond.com

Scrubs & Beyond Has the worst reward system. Customers can only use a maximum of $25 reward points in a single transaction. Also, rewards earned online cannot be used in the physical store. Rewards points don’t cover the shipping cost, and customers have to reach a $75 minimum to get a free shipping. The points expire in less than a year. I contacted the customer service and unfortunately I did not get any help. Very disappointed with the service.

I did not receive a shirt, in my order, that I paid for. I can not get anyone to assist me.Also,it took a long time to receive order and no notification that it had shipped or been delivered

I have a situation to where I need all new scrubs I placed my order 20 days ago and I still haven’t gotten my scrubs This is ridiculous I called they said they will follow up with me but still haven’t heard anything I ended up having to go elsewhere and buy scrubs

Doesnt send order for 3 months, only sent top and wont refund for it. Charges card weekly then deletes charge, send marketing txt and email 10 times a day

Very disappointed. Be careful of the sales or clearance specials...while the site says take an additional 50% off clearance items, that only applies to certain colors or certain sizes...very misleading! Also, I placed an order on 12/17 for several items on sale or clearance. Over 17 days later only 2 out of 9 items have been received, the rest are in "process" and haven't even shipped due to an issue with their supplier having decided to no longer sell these particular brands through their website. However, these items still show as being available on their website!!! I have several hundred dollars tied up and there has been no proactive communication to me about this issue. I have had to continue to write or call and they have now escalated the situation to their support team for review. No one can tell me how long a review will take! Very disappointed in online ordering through their website.

Zero Stars. 5 business days passed and my package was still not on the way. I had a very important meeting and needed my order. I ordered in plenty of time 3 weeks prior to the event. First I went to the chat for help. F told me it should be picked up that day. I checked FEDEX. Nothing. I went back to chat the next day, and P tells me that the issue will be escalated. I called. Was told there was nothing else that could be done since it was already escalated and the agent asked me “is there anything else”. Do not order from this company. My hard earned money just sat there, while scrubs&beyond did JACK about it!! I missed my chance to present myself as professional as I could dealing with this thoughtless organization!!

Placed an order on 10/28/24. Received a confirmation email. Today is 11/13/24, order still not received. When I reached out, Latoya, the CSR told me there was an inventory issue and she would cancel the order. When I asked for a Cancelation Confirmation email, sh÷ informed me it would be 3 days before they would know if they could cancel it. So now I am out $40, and I have to wait for them to approve a cancelation for an item they, supposedly, do not have. Glad I scrernshot that conversation, because we are going to have issues if they charge me $5.00 for their issues.

I ordered my scrubs 10/22/24 and today is 11/05/24, My items all show in stock but still have not shipped. Every time I call they are not able to give me an answer as to when my scrubs will be shipped. Or why they have not shipped. The website clearly said same day or next day shipping for in stock items. I only purchased 4 items (2 tops and 2 bottoms). This definitely has been a horrible and frustrating experience.