Scrubs & BeyondReviews of scrubsandbeyond.com

I would give a ZERO I could! This company is an absolute joke! Long shipping times, no communication….blaming their long shipping dates on ‘warehouse moving’ when I look back on former reviews they were having the same issues 2 years ago. I will never order from them again. Ordered scrubs almost a month ago and still haven’t received them!! The best part is they closed headquarters so you can’t talk to anyone, all communication is done through email. Don’t hold your breath for a response! Pathetic!!!

Don't, especially if you need a receipt. As a business, I had to document my purchase with a receipt, the hold they placed on my credit card doesn't match the cost so I asked for a receipt. April, I started requesting it and still the end of June, I have nothing. Now they claim the hold is all they can give me because the payment never went through. So we called, paid over the phone, I have the email confirmation. They emailed back said they have no phone payment because they don't take phone payments. I have the email! Also you cant speak to a person live, the only option is email which sometimes takes weeks to get a response. So we waited a month for scrubs that I have been fighting them over every since. Just save yourself the trouble, go elsewhere.

My order took almost 2 months to deliver. They promised a partial refund but never gave it. Found additional charges for orders I didn’t make. No customer service available. Had to dispute the charges through my bank. Shady company that steals from those stupid enough to be their customer.

ordered scrubs. they sent half the order and an email saying "I" canceled the rest. I never canceled anything, they did. then since I had a discount code, they no longer honored that discount to the stuff they did send. there is no customer service, they don't reply to messages and when you call there is an automated message that states they move to an all digital service no phone available what a joke of customer service and of a company. stay away unless you want problems

Placed an order 3 weeks ago, never received most of the order when I called to cancel it they said they can’t guarantee cancellation, and that someone would reach out to me via email regarding their decision. When I asked what happened to the order he said its just delayed. Meanwhile I have received no communication regarding it being delayed for the past 11 days. The one thing that did arrive was not pleasant. I will be returning it and of course they charge you $5 to send it back. I will never order from them again. Horrible experience, better off starting the new job with a scrub top from goodwill and save myself the hassle of all of this.

I’ve had a horrible experience with this company. I’ve been waiting on my shipping order with no updates at all. I had to call them myself just to find out what was going on, and even then, they were no help. I asked if they could reship or at least expedite it, and they refused to do anything—no solutions, no accountability. This used to be my go-to store, but not anymore. I didn’t want to shop elsewhere, but they left me with no option. I ended up ordering from FIGS and Fabletics, and thankfully my scrubs from them arrived quickly, exactly as promised. It’s honestly disappointing. A company should at least communicate with its customers, but I received zero updates until I reached out myself. That’s unacceptable. I won’t be ordering from here again.

Placed my order 3/23/26. As of 4/13/26 I haven’t received my order. Long delivery times. Might as well deal with Mandala or Figs who have quicker delivery times. I mean scrub and beyond scrubs cost just as much if not more. No advantage in ordering from scrubs&beyond. I will stick with my Mandala scrubs.

Absolute WORST company to order from! I placed two orders and both times it took so long for them to ship out. We are medical workers and don’t have time to wait WEEKS for scrubs. Very disappointed and their customer service is basically flippant and just shrug you off and say, oh well! I would rather buy scrubs from anywhere else than this company! Update: I ended up cancelling both orders through their chat. It took about three days! They still hadn’t shipped. Also, looked at the reviews in their website and noticed they are dated for MAY 2026! We are only in March so how’s that possible. Everything with this company is fraudulent!! I ended up ordering the same two sets of scrubs from Amazon in the same size and color and they were $30 cheaper and are coming in 2 days!! Do not order from this company!