Score JewelryReviews of scorejewelry.com

I ordered my ring on 17 February, paid this company in good faith, was informed on the web site I would have the ring in 2 to 3 weeks. Now at 6 weeks, still no ring. I was informed 2 plus weeks ago it is being sent, they would be sending the tracking number. Since then I have sent 3 messages asking for a response and update. No responses since. They claim "excellent customer service." Not sure where they got that idea, at this time very poor service. I understand delays, let me or others as the customers know. No responses mean you are guilty of poor customer service, at this time non-existent customer service. Obviously management does not care either, if they have any. All I want is my ring or know when it will be in my hands. I am only one person, can do a lot of damage by telling many others not to ever order from this company. Hoping they care soon.

They have a 24 hour cancellation policy, we canceled in 1 hour. 2 days later they took money from my bank account anyway. I can get no response to numerous emails, and there is no phone number to call.

We ordered these rings on 11/6/2020. We still have not received nor can we get any response. They said it may take up to 3 weeks, but 4 mos later? Dont buy from these guys!!!

My partner ordered our wedding bands, they said they will have them ready in about 3/4 weeks due to being custom made. We are now on week 6 and still waiting. She has emailed them 3 times all 3 times they have not responded. No phone number to call to speak with a person. No help, Happy to take the money and not give a rats ass about their "customers" so shocking!!

Don't buy from them!!!! If I could post negative stars I would. I first purchased a custom wedding band for hubby in 2017. The 2017 experience was exceptional. Had to reorder in March 2020 due to hubby loosing weight. As of January 2021 I have not received the ring. Customer service stopped responding. No ring, no money back. I tried to be patient but now I'm just angry!!!! Crooks!!!!! Don't waste your time or money!!!

Worst Customer Service. Thanks to a Dispute on Paypal that I got my money back after waiting 6 months for rings and getting run around.

Not buy in this Page. They take sooo long to bring you the rings and after that They dont give you what you buy it. You contacto with them to claim and does not answer. They Just take the money but dont give you the service that you expect.

Very bad service. They charged me to engrave a ring that they did not engrave. They did not return the money. When I claimed it, and explain that one of the rings was no the correct size, they offer to send me a new ones in five days. We are still waitibg for them. After 4 months we dont have the rings or the money. They have wasted my time sending emails because they dont answer at all. They are scammers!!