ScopexReviews of scopex.com

I had a worst experience while transacting the money from Germany to India. The platform seems to be very user friendly. For the testing purpose I have initiated 50€ transfer. The response was also not clear from the support team. After a day with lots of messages to support team, I got my refund back. I have updated the review and rating because of the refund. Not for the service. I had a plan to transfer a huge amount, but god's grace the first transaction itself gave me the idea how this platform works. I don't know about others experience. and I have no idea about how to reach their exact customer support. If anyone from the Scopex see's this response, please don't send the standard response. Please try to improvise your platform and provide a better service. I accept that sometimes there would be some issue in transactions. But please provide a better customer support. My Transaction ID: 8IXDLBMX.

I have a pending transaction for a long time now. I tried to reach their chat window but no one responds. I have sent mail to contact and complaint mail box but no use. I tried to initiate a chat in their website where chat widget does not work. I am not sure if they would respond immediately to this or will have to wait clueless. Many have raised concerns on the customer support and it still doesn't seem to have been resolved. I am updating the review to 3 from 1 on the basis that after several hours support from the team was rendered. I am not going to rate beyond 3 as the issue was sorted very late.