Kannan J.
URGENT
URGENT: Transfer T6L7OOQZ - Held for 48 hours - NO UTR UPDATE April 30: Not only is the money still missing, but ScopeX is now manually changing the approval timestamps in my app to hide the 48-hour delay. I have screenshots of the original times. This is deceptive and highly unprofessional. Avoid this platform if you value your money's safety. UPDATE April 30: After reaching the Finance Head, the transfer was finally pushed through. However, it took 48 hours and involved dishonest excuses about my recipient's account type. I am currently in a dispute with them for compensation for this service failure. I will update this rating further ONLY if they take responsibility for the delay and the data manipulation in their app. UPDATE May 11: ScopeX management reached out and took full responsibility for the technical delay and timestamp issues. They have since paid a fair cash compensation for the inconvenience and reinstated my account. I appreciate their willingness to resolve a difficult situation. FINAL UPDATE May 12: After agreeing to a resolution and asking me to update this review in exchange for 'reconsidering' my account closure, ScopeX immediately closed my account permanently once the rating was raised. This confirms their lack of corporate integrity. They only care about their public image, not their customers. I have received my compensation, but I would warn everyone that this company uses deceptive tactics to silence honest feedback.
Response from ScopexMay 11, 2026
Hi Kannan, We're truly sorry for the trouble this caused you and glad to hear that your issue has been resolved. The delay in your transfer happened because of unusually high banking volumes on our side, and the change in your arrival time was due to a technical glitch, completely unintentional, and we've already fixed it once you brought it to our attention. We know how frustrating this must have been, and we're working hard to make sure this doesn't happen again. Thanks for your patience and understanding!




