ScispaceReviews of scispace.com

Great platform with responsive support. I experienced an unexpected credit deduction that was confusing, but the support team took my concern seriously, conducted a detailed investigation, and resolved it fairly by reinstating my credits. Even though they couldn't identify the root cause, their commitment to customer satisfaction was evident. Would definitely recommend.

I accidentally left my subscription on auto-renew and was charged for another year. I contacted their support team immediately, and I was honestly amazed by their quick response. They were incredibly helpful, polite, and processed my cancellation and full refund within minutes, honoring their 24-hour money-back guarantee without any complicated questions. It's rare to find such honest and fast customer service these days. Highly recommended!

Overall I liked the idea. However, the full experience was not needed for me anymore. I did forget to cancel the annual subscription, but I immediately wrote to the customer service which helped me out and refunded the year. Thank you!

specially for researcher it is very good plateform. it reduces lot of time of literature review. happy to use it.

I thought at first the subscription was only yearly, and I hesitated, so Emily from support messaged me. I asked her for a monthly subscription; she helped me find how, and after I found it a little bit expensive, I told her, and she asked her manager to give me a discount that helped me a lot. Thank you so much for the best assistance in this app

The service was kind and fast. My request was clearly answered.

Fast and professional customer support. My cancellation and refund request was handled quickly and smoothly. Thank you for the assistance.

Scispace is really helpful to write, and CS is super nice.