ScispaceReviews of scispace.com

The clarification and responsiveness of the staff are great and it not only helps the user address the problem,but also reassre that the staff is there with the user.

Jenny is a one of your great employee I can tell , get her a promotion!!! Because of her super efficient help, my question was solved immediately, really appreciate her and your team:)

Overall really good experience, service and attention wise. Enjoyed using Sci-space for my investigation proyects, made my life way lot easier. Customer service was very straight forward and friendly, helped me through a refund process.

The automatic annual renewal subscription just withdrew money from my bank account without notifying. Since, I haven't used scispace (because I don't do research anymore), I want to cancel the subscription and want my full refund. So, I contacted through email. But the email response is super fast and got immediate reply. They also replied that my money will be fully refunded also. Thank for your quick responses.

The Service was fantastic!!

First time in my life that to cancel a subscription was so easy and fast using their customer support. Pretty straight forward. No questions to be asked. My congratulations.

Very good support team/customer service, thank you very much. Immediate action was received. I almost lost hope since I read otherwise on Reddit, but I experienced the opposite. Thank you again.

내가 이 ai를 유료 결제하려고 했는데 설정을 잘못하여 카드 결제를 한국돈(원화)로 하였다. 그러면 한국 -> 달라 -> 한국 두번의 환전 수수료가 들어가는걸 알면서도 실수 하였다. 급하게 취소처리후 다시 결제하려고 설정에 들어갔는데 내가 활성화 단추를 잘 못눌렀다. 상담사와 상담후 나의 고충을 이해해주고 처리해주어서 바로 달러로 재결제를 성공하였다. 신속하고 꼼꼼하게 설명해주어서 내가 이 서비스에 대해 신뢰가 생겼다. 그리고 월간 연간의 차이와 할인도 알려주어서 선택이 용이 하였다. 정말고마워요