Scientific AmericanReviews of scientificamerican.com

Scientific American makes it their priority to slander cannabis and cannabis companies in their "so called, Scientific magazine." You better stop slandering cannabis. Explain something to me: several times per week, Universities around the world say positive things about what cannabis does for our health, Scientific American shows that they are un-American by illegally slandering 100's of 1000's of cannabis company's products.

Even though I have informed them several times over a range of years, they continue sending promotions by mail. They are apparently unaware of the EU legislation, GDPR specifically, that can fine a company up to €20 million, or 4% of global turnover. I will now inform them that if they not comply, legal action will be taken.

Overseas (EU) order. Yearly subscription started in Nov 2022. They automatically renewed it in Aug 2023 (I asked them to cancel that immediately). Since then, no issue received (for original subscription). Contacted Customer Service. They say that subscription was cancelled so they are not sending me anything. So, I paid for the (original) subscription and they are not willing to provide the service/product. And they are incapable of understanding that they messed up in their system with the Aug 2023 renewal.

Scientific American officially stopped being an honest scientific publication, preferring sensationalism and dishonesty. In an article published earlier this year about the Big Bang theory, they misrepresented what a physicist said in his letter provided to the editor after a request for information, and refused to remove all the references to him from the article. Shame! And, by the way, I hope they are not very surprised why I cancelled my subscription.

Subscribed in July. No magazine arrived yet. (November) I'm in the UK, they tell me it was being sent to India!! They still won't sort it out or send me a magazine. Apparently I should now receive it in January. I really like the magazine, but such poor customer service. Back to New Scientist I think.

Not only did this magazine break 150+ years of tradition by becoming politically biased (supporting Democrats). But it makes up some articles watch have no basis in reality for the sake of pushing a political agenda. I.e "Human ancestors were nearly all vegetarians" which is incredibly inaccurate. Early human's didn't have the knowledge of agriculture and certainly hadn't yet made a flint and branch sickle to harvest plants. They used a sharp rock, then attached to a handle for thousands of years followed by a bow. Only well into the mesolithic period did human's start agriculture. This magazine is a mess, likely just a paid political mouthpiece, avoid.

I have subscribed to Scientific American for around 50 years and never had to deal with Customer Service before this month. This changed because the staff at Scientific American seem unable to properly handle a routine subscription renewal. I renewed my subscription On August 3. A week or so later I checked my account and found that the date of my final issue had not changed; it read, and still reads, Nov 2022. This led me to contact Customer Service by email. Over the course of three weeks I have received multiple emails from three Customer Service agents. These addressed issues that I have not raised but did not deal with the one issue that I did raise: correcting the last-issue date on my account. The most troubling response came from an agent who sent me a link to an alternative account page that has the correct date for my final issue. As a result there are now two web pages associated with my account. There is the familiar page that I access via scientificamerican.com and that requires a password. There is this second page that I access via a link sent to me by the agent and that does not require a password, but only my account number. I have no idea what the status of this second page is or when my subscription will terminate. I recently received the September issue of the magazine; the end date on the label is Nov 2022. Given the target audience of Scientific American I expected a high level of competence from their staff. This is not case with the Customer Service agents I have encountered. They are an embarrassment.

Over a month ago I subscribed to Scientific American and paid $47.99 for 12 month subscription with my Visa being successfully charged for the abovementioned amount. After waiting for over a month I decided to log into my SciAm account to no avail. They did not provide me with an account number or a password. Emailed SciAm to all their possible email addresses and after a couple weeks they responded that all they can see on record is my canceled subscription. I responded with all my data and they finally found it and emailed me my account number. After logging in I realized they horribly misspelled my street address to a level of not being able to recognize it. I am an anal speller, so I always make sure I provide my impeccable spelled full name, address etc. Not only that, but they changed my town name to completely something else. Only people on narcotic drugs and absolute illiterate losers can fail like that. What an incompetence! Today I asked for a full refund.