Schwinn BikesReviews of schwinnbikes.com

Bought a 45 dollar Schwinn bike seat, after 1 hour of rising my son laid it over. The plastic piece that holds the seat to the bike shattered. I thought, no worries, I’ll order another… it’s crap plastic probably happens a lot. Write them 1-2-23. Got a response today 1-17-23 saying… and I quote “ We do not parts for the aftermarket items. You can try to reach out to a local bike shop, or bikebling.com for further assistance. Thanks, Selena Sr. Consumer Care Representative” Aside from the bad English, are you saying you don’t support your products because people buy them after the bike? This is a Schwinn cruiser seat… it’s your product. You choose to use sub par products and don’t support consumers, and even worse, tell us to look somewhere else. This is pathetic, and I will never buy Schwinn bikes or parts again. And I hope people read this and do the same… you will regret it.

Do not, repeat, DO NOT buy a Schwinn bicycle! I recently purchased one of their bikes for roughly $1000 and at first I was somewhat happy with it until just over a month after owning it the handlebars started to fall forward whenever I rode the bike! One of the main reasons I purchased this bike was because it had upright handlebars and I have back issues. I was going to maybe get a cheaper bike, but my wife convinced me to pay the extra money and get a brand we can trust. Well now it has become such an issue that literally every single time I ride the bike the handlebars need to be tightened, and they fall loose again as soon as I start riding and I begin to slump forwards. This is actually rather dangerous as when you’re riding a bike for the handlebars to all of a sudden slumped forwards could possibly result in serious injury! I reached out to Schwinn customer support, asking for them to give me a different bike or a refund and they offered me a replacement screw instead. Perhaps the screw would fix the issue in the short term but this is clearly a design flaw. This is about what I would expect from a $100 Walmart bike and not a $1000 Schwinn bike! Save yourself the trouble and trust me don’t bother buying the Schwinn brand! You will definitely regret it!

I purchased two bikes his and hers . Both of them had problems one was shipped with bent Forks the other one had a broken seat bar shock I'm supposed to wait on a carrier or a part it's been going on 2 months don't recommend

Switched from Pinnacle to Schwin for kids bikes from Evans. Extremely heavy, heavier than adult mid range ATB. Makes it useless as 8 year old rider exhausted after minimal riding. Very poor quality components - failed in 6 months. Free-wheel bearings failed after 4 months. Quill stem in 2022? Many parts not designed for mountain biking (mud) wet - and despite post ride washing and drying are rusting fast. Zero rust on other bikes' components.

Ordered a bike online direct from Schwinn website and it was never delivered to the correct address. The tracking info showed they kept trying to deliver to the wrong state - Arizona when I live in New Mexico. Contacted Schwinn and they started an investigation with their delivery and concluded it was delivered so I would not receive a refund or resend the bike purchased. Absolutely horrendous customer service- I paid for a bicycle and never received it and they aren’t doing anything about it. They did reply to my emails but in the end it was a waste of my time and money. Will be filing a dispute with my credit company. 100% do NOT recommend ordering from them.

Bought a Schwinn bike for my kid for Christmas, and the bike was defective on assembly. Contacted warranty department which sent a replacement part which still did not fix the issue. So contacted the warranty department again with asking for assembled bike and return of the current one. The warranty department was useless on the second reach out. Was informed to returned the bike to Amazon and let Amazon ship it back to us. Contacted Amazon and Amazon was puzzled as to why Schwinn cannot just have the bike shipped directly to them. At the end of the day Amazon Customer Service came to the rescue and setup everything plus a box for me to ship the defective bike back to Amazon.

I bought my bike on 3/26/21 from Dick's Sporting Goods. For 2 weeks everything was great. Then out of nowhere a knocking sound appeared. I called up customer support and they sent out new parts. Said parts did not work after the tech fixed it. They sent out new parts again. Delayed for weeks. I called to rush the parts. They send out a different part to fix the bike. WRONG PART. They set up an order for another bike part. 6 weeks I will have to wait. Do not order from Schwinn. They are a fraud. I will be calling everyday to get a refund on this piece of garbage. They failed every aspect of a great business.

I have the Schwinn IC4 Spin bike. I am trying to leave my review on their website, but of course, they make it as difficult as possible to do so, probably because they know the reviews will all be so bad. DO NOT BUY THIS BIKE. I did a lot of research prior to buying this bike, and I noticed that a lot of people complained about issues with either noise with the pedals or one pedal falling off. Well, BOTH have happened to me. Pretty much instantly, I started to notice these issues with the bike. It sounds like I am running over a duck each time the pedal rotates, and the left one just flat out fell off during a ride. I bought this bike as a cheaper option to the Peloton, and I can't even use it now. I called the company, and they said the replacement parts would take 2 weeks. Well, 5 weeks later they are here. I was told that the shipment of the parts would trigger a tech to call me. Well, the parts have been here for days now and nothing. I called 3 days ago, and I was told I would hear from someone soon. Nothing. Now it has been at least 6 weeks. I have not been able to use the bike all this time. Research the pedal issue. I am far from the only one who reported this issue.