Anna S.
Unprofessional lack of communication
I have written several times in the last few weeks but aside from one answer, no one ever followed up. I registered for the After Effects course as part of my government work here in Canada and my team lead recommended you. We have two options at this point: you either refund me the sum from the course or I follow up with BBB. Due to prior car accidents, the harsh winter here in Ottawa had me in severe pains and I had to pursue chiro/massage and osteo appointments. I wrote to explain this situation but I never received confirmation of enrollment. At this point in time, I am very displeased with the lack of professionalism and I no longer wish to pursue this course with you. I tried four times to discuss with you but since you do not seem to care to respond, then I simply want a refund of my payment. Due to your lack of professionalism, I am also sad to say that I do not feel comfortable recommending you to anyone else. I received an email about upcoming registration but absolutely no one wrote back for an entire month now. Please respond or refund within 48 hours, if not, I will put in a complaint with BBB to receive my refund that way.




