SchengenFlightReservationVisa.comReviews of schengenflightreservationvisa.com

Response from SchengenFlightReservationVisa.comFeb 10, 2026

Hi, Thank you for sharing your feedback, and we’re sorry for the frustration this caused. We understand your point completely: in South Africa, “JHB” is commonly used for Johannesburg, and it’s reasonable that you would enter the abbreviation you’re familiar with, especially if you don’t work with airline or IATA/airport codes. We also regret that you felt dismissed when you tried to explain the situation. That’s not the experience we want any customer to have. To clarify, airline and reservation systems generally recognize destinations using IATA airport codes (for Johannesburg, that would be JNB). When a non-standard abbreviation is entered, the system may not be able to generate the reservation correctly without manual correction or reprocessing. That said, we agree our communication should have been clearer, and we should have guided you more supportively rather than leaving you feeling unheard. We’re taking this feedback seriously and are already working on improving our booking instructions and validation prompts (including clearer guidance on airport codes vs. local abbreviations) to prevent this from happening again. If you’re willing, please contact us at support email/phone with your order details so we can review what happened and see what we can do to assist further. Kind regards, Ryan Mitchell Customer Support Team SFRV Travels

Response from SchengenFlightReservationVisa.comJun 3, 2025

Thank you for your feedback. We're glad to hear you were satisfied with the service overall, though we regret that the processing time didn’t meet your expectations. We’re always working to improve our turnaround times while maintaining accuracy and reliability. Your input helps us identify where we can do better, and we truly appreciate it. If there’s anything else we can assist you with, we’re here to help. Warm regards, Ryan Mitchell Customer Support Team

Response from SchengenFlightReservationVisa.comDec 16, 2024

Thank you for your feedback. We apologize for any confusion regarding the type of ticket provided. Please note that our service provides fully confirmed flight reservations which are sufficient for visa applications, but these are not actual paid airline tickets. We strive to be clear about this distinction to avoid any misunderstanding. If you have any further questions or need clarification, please feel free to contact us directly. We’re here to help. Warm regards, Ryan Mitchell Customer Support Team

Response from SchengenFlightReservationVisa.comDec 16, 2024

Hello James, we truly respect your feedback and will try to answer them respectively. First of all, we follow the customer-provided flight details if you provide any flight number or specific airlines or anything which you highlighted while placing an order we try to give priority to those preferences but whenever the particular flight to the airline is not available on your given date of departure then we have to see the available alternatives. But our customers still have the option to ask for the correction if something is made wrong from our end so we will correct you free of charge as many times as required. Secondly, each provided document is verifiable and confirmed on the airline's website and hotels can be confirmed by directly calling hotel management (numbers are available on the hotel booking confirmation letter) even travel insurance is verifiable and their support numbers are available on the policy. So each document is authentic and verifiable. Third, if your embassy asking for a fully paid ticket in their visa requirements and you are still obtaining reservations from us so FYI whenever the embassy says this will not work it doesn't mean the document is not trustworthy it means you are submitting them wrong document so you need to read your applying embassy visa requirements if they are asking for flight reservation, flight itinerary then this is something you can obtain from us. We always trying to improve your experience with our respected customers. We are optimistic to serve you in future as well. Thank you.

Response from SchengenFlightReservationVisa.comJun 4, 2022

Dear respected customer, we have to make flights based on your details and the availability of flights on your desired dates. That is not an issue of getting multiple flights in one reservation even under the same PNR because this is very standard practice. After all, all airlines are interconnected with IATA-provided systems. Additionally, if you are still unclear so please contact us back by simply replying to the same email where you received the document. Hope we answered your question.