ScheelsReviews of scheels.com

Purchased corner flags for our soccer organization on a Saturday, August 16th. Received a message that the flags would be shipped on Monday. On Wednesday, I received an email thanking me for my return and stating they would refund the money that I paid...there was no return since they never shipped the items. I sent an email to their customer service the next day and received a message saying they would respond within 24 hours. It's been 6 days with no response. Very poor experience and would not recommend them to anyone.

I ordered football cleats for my son. The whole reason I chose to order from SCHEELS.com was because the cleats would have been here the day he needed them or sooner. The day they were set to arrive,at latest, the cancelled my order. Being a single working mom that sent my day into a scramble. I live 50 mins from closest store to be able to buy football cleats, hence the reason I ordered online. Now I have had to call off work and drive the 50 mons just to hope I can find his size. Company is ridiculous, they charged me then cancel order I have to find money to buy new ones travel 50 mins one way. Will never order from them again!!!

This place may have brick and mortar locations, but its online store has to be a front or a joke. Customer service is TERRIBLE! I attempted to make a purchase online several times and it consistently gave an error and the one time it went through, it was cancelled. I called to speak to customer service, they claimed it was because my shipping and billing address were different, verified my info, ordered and they canceled again! I verified my info with my bank and the info they have and they still cancelled yet again. Do NOT shop here! This place sucks and they clearly don't want your money.

I ordered baits for an upcoming fishing tournsment. They were posted to be delivered the day before but when i ordered them i looked at the tracker and they are set to deliver the day of the tournament. I also seen one of them never got shipped and customer service said they were not in stock. So they charged me for items they did not have. If i would of known this i would of ordered from another online business. Now i have no way of having these items for an important tournament. I would not suggest anyone order from this company maybe its better to go to the store but this is awful service on their part.

Today is 26th July. When I ordered the merchandice on 21st July, they promised to deliver on 24th July.. The tracking system on their website is unable to indicate the location of the package except saying that it is in transit.

The price I paid for the gun was $20 cheaper at Cabela’s. The people at the service desk were very unhelpful to say the least will not be back.

got a $1500 rifle & $1500 scope from Scheels and I was going to get a suppressor from Silencer Central as I already had a trust account for that purpose but, NO I wanted to get it through Scheels to keep it local and all in one place. Well I got my $200 federal stamp but, the suppressor wouldn't fit on my rifle. They told me I would have to go out on the Internet and find an adapter. BS So much for keeping it local, I had to go to Silencer central to get an adapter to make the Scheels stuff work. So much for local - NEVER AGAIN

Delivery service and customer communication are terrible. I purchased 2 pairs of shoes with an estimated delivery date of 06/27/25. Today is 07/08/25, I have not received the products and there is no information available regarding these deliveries except for the USPS status saying that the product was shipped shortly after ordering.