ScheelsReviews of scheels.com

Let me start off by saying I love Scheels and what they stand for. I have spent $1,000's of dollars at their store over the last couple of years since they have been open in Johnstown. This is a specific review of the Golf Manager at the Johnstown location. In May I purchased a set of golf clubs for my son at the CO Springs location for $1,200. When purchasing the clubs the CO Springs manager said they have a playability guarantee ( Scheels touts a customer satisfaction guarantee) and if my Son doesn't like the clubs after playing them for a few months then bring them back for a full refund. We specifically asked as we were on the fence about the clubs and worldwide golf shops offers a 90 day guarantee no questions asked. Well, after two months my Son figured out they were too much club for him so we brought to the Johnstown location for the refund. Long story short Johnstown golf manager said no way he would do that for us. He said he would be happy to give us an offer for the clubs and said it would probably be around $600. If I didn't like the offer I should drive the 2 hours and take back to Colorado Springs as he said he would never back a golf product like that or make any guarantee. Of course I was very frustrated and called the CO Springs location and golf manager at the CO Springs location said we are happy to take care of our customer and bring them back for your full refund. Bottom line is the Golf manager at Scheels in Johnstown is a snake and an arrogant snake as well. If you need to buy golf clubs in the NOCO area, go to a local club or spend the time to drive to another location that takes care of its customers. I will continue to shop at Scheels in Johnstown just will never spend another penny at this location's Golf Department. Sucks to have such a bad taste in my mouth for such a great company.

The product was great but the curbside pickup was a disaster. Waited for over 20 minutes after checking in and finally called to see what the status was and waited a bit longer and they finally came out. It would have been much quicker to go in and shop myself.

The product does not do what was stated. It states that it delivers a shot evertime the top button is pressed and it barely delivers 1/2oz.

A few months back I went to Scheel's to purchase a firearm. Due to a recent move, my address on my ID was out of date, per their suggestion I purchased a fishing license as a secondary proof of address. I was able to clear my background check and make the purchase. Fast forward to today. A great deal on another firearm caught my eye. I figured I'd been through the process recently and should have no issues. The sales person was great and everything seemed to be going smoothly, until they went to enter my info in for the background check. They called me back to the counter after initially saying everything looked good to tell me the street address abbreviation on my fishing license wasn't valid and they couldn't move forward with the sale. I tried to explain that I'd purchased the license from them, and the abbreviation is what comes up when you enter my address in, I told them it had worked fine a couple months previously, and they said it never should have (I think it may have actually been the same guy who was doing the entry both times). I also showed them that the address was valid according to USPS, but because they'd googled it and it wasn't what they expected they wouldn't budge. Given the attitude of the manager who came over to "help" and their unwillingness to take into consideration anything other than their google search, I've decided to take my business elsewhere. One final note, I found a similar deal online and when entering my address the suggestion that comes up as the corrected address is the abbreviation Scheel's would 't accept.

One pair of shoes wasn't boxed. Looked like a floor pair. I contacted customer support and they said none of the shoes are bixed. Just hung up in stores. I ordered two pairs and the other pair came boxed as typical shoes would.

Got my Burris scope on time BUT it was in an over size box with no packing around it. Box was open and No scope caps. That a first for me and I’m 65 years old. I’m not happy at all. Need to talk to your employees about shipping stuff correctly, specifically SCOPES!!!

I was approved for 6,000 ,for Scheels credit card , i always make my payments on time ,That Stupid FNBO BANK they deal with are bunch lying POS, i made my payment ahead of time by a week ,saying that i missed a month , which i didnt ,I spoke to customer service twice explaining that FNBO had lowered my credit limit to 1300 $ They said there,s nothing they can do ,one suggested i hang on to the card for four months and ask for an increase . I dont think so ! I have other choices .I"ll be canceling ! They have no respect for customers !

I applied for a Scheels credit card when I bought my Crossbow there. The credit approval didn't come thru right away in fact it took a week. So I had to call and give my receipt info to Scheels in order to get my $70 promo coupon and get the total refunded back to my other card and the amount transferred to the Scheels card. I was told that I would be getting 2 receipts to show this transaction but only received one. Now I am not sure everything has been handled.