kamil Ç.
I order and they cancel 5 minutes…
I order and they cancel 5 minutes later. I've been trying to order for 2 days and they canceled it every time. Very amateur company. Think 5 times before shopping. I hope i can get my money back

Scheels is an American privately held, employee-owned and operated sporting goods and entertainment chain store headquartered in Fargo, North Dakota.
Scheels (scheels.com) has 597 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Showing 176 reviews with 1 star · Clear filters
kamil Ç.
I order and they cancel 5 minutes later. I've been trying to order for 2 days and they canceled it every time. Very amateur company. Think 5 times before shopping. I hope i can get my money back
Miles
Quite possibly the stupidest company with I have ever dealt. I ordered a number of t-shirts and the quickly cancelled the order. I called to ask "why?" and the 1st person had no idea, but told me "we'll do ahead and push it through. you should get a confirmation message in an hour". At the end of the day (no confirmation), so I called to check and was told "our system automatically cancelled it because the IP address it detected was different than your shipping/billing address. BEYOND using a VPN (standard for most people now) but relying on getting an IP address from any ISP and trying to use THAT to verify identity is the stupidest BS I have ever heard (hell, it would be stupid in the 90's, but NOW - it's brain dead). I don't care if it's customer service, their bosses or the executive level, but any company this incompetent if ONE TO AVOID!
Kitty H.
I wish you could give zero stars, awful customer service, owners and managers with complete disregard to LAWS, things need to change, disgusting behaviour
Bryan J.
Scheels treats disabled people like garbage, kicking them out for having highly trained service animals.
Brent W.
I ordered cross country skis from Scheels. A tracking number was generated and sent, but the package was delayed for a few weeks before actually shipping. When a package finally arrived, it was extremely small, maybe a foot long, and felt empty. I opened the package to find only bubble wrap inside. I called the company and reported this, they asked for pictures of the package and told me they would get back to me. A few days later I was informed that they had finished their investigation, and would not be replacing or refunding me for the skis that never arrived. This business is terrible, do not let them take your money!
Steve L.
BEWARE OF THE CREDIT CARD SCAM When you get to the register they will tell you that if you apply for a Sheels card you will get $70 off. I did (with a credit score over 750 and it delays the answer for 2 weeks. Therefore you will have to call the store after approval and hopefully get the $70 off. This happened to everyone I saw apply
Christians D.
DO NOT do business with these people, if you try to make a gun purchase, trade in a gun, they will pay you NOTHING for a trade in. Then I was told my gun "jammed" and the "slide would lock back" so they wouldn't trade for it. I asked to be present for the test fire, it is a practicaly a brand new Canik, and I don't believe for a SECOND that it "jammed",they refused. I went directly to the range loaded up three magazines 17 rounds each. No jams, slide locked back every time. I've never seen a gigantic company try to weasel out of a deal like that. GO TO GRAB A GUN!! They are more reasonable and they play ZERO GAMES. I will be giving grab a gun the 1000 dollars.
Vladimir
Placed 11 orders in this store as they offer a good price for the product. But unfortunately for 4 orders used equipment was delivered. This was noticeable by the lack of a film on the screen, saved waypoints in memory and scratches on the surface of the device. Since I supplied the devices to travelers outside the US, it was very time consuming and expensive to return the devices to the store. I ruined my reputation and got very big problems in the end.