ScheelsReviews of scheels.com

May be the worst online experience of all time. The employees (could be robots) seem more concerned about covering their ass than making a sale or giving any kind of service. Though employee owned, I think you have to give up your rights to make a judgement call in order to work there as well as be a member of the flat earth society. My credit card company approved the sale but Scheels being much more technically advanced than Visa proudly rejected the sale.

Worst online pick up experience I had ever had. Never again.

Wish I could leave a negative. We bought freeze dryer a month ago. They didn’t have the kit but promised that we would get everything within a week. We still have not gotten this kit. I have paid over 5000 for this and still cannot use it!!!

When I went into scheels to buy a pair of basketball shoes, they were sold out. So, then I got balls to put into my shoes after track practice but, at the check out all of the cash registers shut down and I only had Apple Pay which meant that I had to wait 45 minutes to write my card information down on a piece of paper. Then after an hour, they closed and I didn’t receive my item after buying it. 1/5 stars. Get you’re stuff together scheels.

If I could give a negative score I would TRASH - this place has no customer service . My mom bought my brother in law some stuff for his 22nd bday. she spent alot of money when she got one of the items it was a scoutlight pro. the thing didnt have all the parts and it did not work so thinking like any good company would make it right she sent it back and they kept her money like a good $350 they told her some BS about not gettin a refund and long story short they robbed our family big F U you should lose your business - If i steal I go to jail but if you steal.. nothing? A bad review..

1st unit ordered was missing a part. Returned for refund. 2nd unit ordered was a used unit that some had returned to Sheels. This was also missing a part. 3rd unit ordered but has not shipped yet. Was told last Thursday it would ship right away. Wrote this on Monday afternoon. Recieved the third that worked perfectly and had everything. Sheels had sent a gift card for the trouble I had. Thank you Scheels.

Sent me expired product 2x in a row. Terrible

I ordered a surefire scoutlite pro and a surefire Sr07 remote switch on Jan 5 for my son in law. I received a box on January 20th which was a Saturday. Immediately realized that the scout light pro did not come with the batteries or swivel indicated on the package. We quickly realized the scoutlite pro was defective . I initiated the process to return the detective item and has to continue to call to make sure they had received the item that was returned. Awaiting my refund. I called on the 25 and the 29th of January and was assured I would be receiving my refund by Wednesday 1/31 meanwhile I had gone to another vendor for another surefire scoutlite pro which has batteries a swivel and works fine.. on 1/31 I was informed I would not be receiving a refund and they accused me of sending back a duplicate item? the very same item they sent me? A insult to my integrity and character. Refusing my refund . They refuse to give me a refund. They are shady shady people. They owe me $323 plus tax I will never do business with them again and I will recommend the business I work forNever does business with them either. Thieves. They insult your character and integrity. No shame no care for the customer there are MANY reviews just like mine. Wish I would have read the reviews first. I filed with the BBB and the AG of texas