ScheelsReviews of scheels.com

This was our first time to shop at Scheels. EVERYONE here was amazing and helpful. Best experience we’ve ever had. Grant in the men’s shoe department was awesome. Wonderful selection of quality merchandise. We will definitely come back next time we are in Dallas

Friendly and helpful customer service!

When my order came in, I noticed that there was no packing slip or invoice enclosed. I called them, expecting a big problem. But they emailed me the packing slip right away. I was amazed at how easy it was to get through to them and get what I needed. I did not even have to wait that long to speak to someone. It was easy and painless. I can't say enough good things about these people. I had to return most of my order, and sent the items back incorrectly. They took care of it for me. They are wonderful!

I'm a first time online customer with scheels.com. I recieved my order and noticed that the scope rings i ordered were to low. I contacted customer service and i have to say that they were excellent in helping me get the correct item. I couldn't be happier, they went out of their way to help. Thanks so much

long drive, just wish there was one closer to the Surprise, AZ area Love that Scheels is not a corporation and that they do deliver

all of the options are really great, staff is always super friendly. the cashier, lukas, was super friendly and fast

Each year I truly enjoy shopping at Scheels! The employees go above and beyond to make the experience great!

Let me first say I had never heard of your store. I Googled looking for a Brumate toddy and y'all had one so I ordered online and one of the 3 I ordered arrived damaged. I happened to be coming to Dallas and noticed you had a local store so I went in to exchange. The young lady at Customer Service was AWESOME! She was so nice and genuinely happy to be working there. She directed me to where the Brumates were located and I found them immediately (perfect directions from your associate) found a new one as well as a couple other impulse items! I walked the entire store and was impressed by how well stocked and clean the store was and there were associates ALL OVER willing to help! Very impressive!!! I returned to Customer Service and exchanged the item that was broken. The item was actually now on sale so I was able to return and purchase at the sale price (yay!!) and she was able to ring up the other items I picked up. Truly one of the best shopping experiences I have ever had (I worked retail for years both before my career and then again after I retired I picked up a part time retail job). The young lady at Customer Service deserves a bonus or raise or something! She was the picture of perfect service!