Been waiting nearly a month for a refund when my item got delivered to a shop that I could not get too, without any efforts of delivery being made to the address I paid 6.50 for!!!!!!! Appauling. The item got automatically returned. I emailed and emailed. Eventually got a response stating I would have the money refunded. ABSOLUTELY NOTHING!!! DESPITE SENDING MORE EMAILS!!!
TG
Terence G.
Could not believe the delivery price…
Could not believe the delivery price for a replacement £2.50 pygmy bulb. Delivery £6.50
CB
Cyber B.
Wax not the same as it use to be
Wax not the same as it use to be. The wax bars are rubbish !!! I guess with higher shipping cost they had to cut cost of there over priced products as well. I’ve been buying Scentsy for 5 years now. And I won’t be buying any more. Now that supermarket wax is cheaper and last longer. Scentsations from Asda so much better. Scentsy are making the warmers cheap and they are getting smaller. Such a shame. All MLM are the same over priced crap. Recruiting the vulnerable mums makes me sad.
TO
Toodles
Joined scentsy as a consultant during…
Joined Scentsy as a consultant in the UK, during the pandemic to earn some extra cash. Soon became apparent that the market was very heavily saturated, that I was not 'my own boss' and that as well as the start up fee, there is a monthly website fee and I would need to pay for my own costs, customer samples, stationary, fuel for delivering locally, postage perks for customers (to keep them happy!) etc. Although you could make a little money without recruiting others, it's VERY unlikely and I was soon subjected to daily reminders to recruit 'teamies' for the benefit of my up line and their upline and so on. It becomes clear very early on that you are just a sales person for them, and not your own boss at all. You have to post on social media regularly, you have to watch what you do or say on your own social media accounts and there are eyes everywhere pretending to 'cheerlead' you, when really, they are spying on you to ensure legal compliance. The consultants are the best customers for all the wrong reasons. Save your money and your precious time and avoid their overpriced, unethical products. MLM=Mums Losing Money
GB
Gosia B.
Wax Melts don’t smell for long maybe an…
Wax Melts don’t smell for long maybe an hour if you like. Wast of money. Go and buy somewhere else. I always been buying vanilla but my recent purchase don’t smell at all.
Won’t buy from them never again, despite been using their products for over 2 years
BP
Bpgf
Nasty Pyramid Scheme disguised as MLM
You think the sale of wax melts would be lovely, until you're on Facebook and there are 100+ people trying to sell you the exact same product for the exact same price on every post on every group.
If they are not trying to sell to you, they are trying to recruit you! It is a disgustingly predatory sales tactic and should be shamed along with all the others.
KB
Katie B.
Appalling Customer Service
Appalled at the service from scentsy.
UPS delivered my item and left the parcel in the rain saturating the box and a very expensive warmer inside.
I send pictures to the consultant who advices me labels had been sent for me to print out and return the box at the nearest UPS point.
That would be pretty simple .. however I have no printer, the original boxes are now mush, we are in the middle of a UK lockdown where "non essential" travel is not permitted. No printing facilities are open, no shops that sell boxes big enough are open (providing I can even find the right size)
They want me to travel to 3 shops putting myself and others at risk to return a parcel.
Which is going to cost me more money!
For the sake of claiming thier money back letting me throw away the clearly damaged item (water in the light bulb damaged) and sending a replacement!
Words cannot begin to describe how angry I am!
AL
Alivia
Tiffanie Rejent scammed me
Tiffanie Rejent in Elyria, OH told me I had to pay her by Venmo for a pre order that I would get in September. Never got it & so far Scentsy is doing nothing. Filed a FTC & police report against her; waiting to see if anything comes of it.