Scentsy is a United States-based multi-level marketing company that sells scented products including candle warmers.
Scentsy (scentsy.com) has 258 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Julie A.
*** AVOID *** Worst company I've ever come across. Ordered and waited over a week for one bag of melting granules, when they eventually arrived the smell lasted no longer than 10 minutes. I emailed them questioning this only to be told they don't need my business ..... Wow ...... Was actually shocked! Having read all the other feedback I guess they won't be trading much longer 😡😡😡😡
Michelle
Kimberly howlett a scentsy consultant,From Spalding in Lincolnshire,has taken and kept £90 of my money.Even though scentsys terms and conditions state that no consultant is allowed too hold a customers money for this long,sentsy have decided not too help the customer.she had held my money for 41 days and as I had no goods I cancelled my order and asked for a refund.In scentsys terms and conditions state that I am also entitled too ask for a refund.And so I should when I haven’t received the goods that I had paid for.She has now had my money for 68 days and still no refund.sentsy have advised me too take Kim howlett to a small claims court.
Charlotte
Poor quality products, the smells are nice but barely last. Incredibly expensive. Would not recommend at all.
Jordan T.
Discusting I played 12 pound for my order then they said I gotta give them 60 pound as my money I payed was only a deposit but when I made the order they sent me a email saying my order will be with me within 10 working days now they are saying I am not getting a refund
Louise
This is an MLM! Avoid. Avoid. Avoid. I wish MLM reps were banned from appearing at craft fairs. Shilling MLMs is not a craft!
J A.
Not a good company absolutely disgusted by their awful customer services or lack of them. Over priced products which are tested apparently on what as the product which was a lot of money smashed into smithereens and no help or assistance especially after all the money spent. I will NEVER recommend this company to anyone again and I have reported them to Trading Standards not good
Lefèvre
A Wo *** o ** B **** y.nl consultant, shame on her, stole 105 € of goods from me and resells them via Facebook in Boxes at 45 € and Scentsy does not care, what a beautiful company which condones this heinous act, and presents itself above all as benevolent for its employees. Bye Bye Scentsy, yuck
Tuyet
1) Don't bring personal belongings to this place if you plan to work there. Stuff get stolen all the time and they will just tell you "we couldn't find" but in reality. Their cameras aren't even functioning 90% of the time or its direct in areas where you can't even see anything. 2) Your boss can do whatever they want to you. Mine constantly verbally talked down to me and in front of fellow co-workers yet nothing has ever happened to him even with HR's involvement. They call these folks C-Level's. 3) Teamwork? Good luck with that. Micromanagement is the real name for Scentsy. They have the lowest pay grade in manufacturing and customer service in all of Idaho. Yet they expect you to go up and beyond. 4) Safety? Good luck. During COVID-19 employees there were dropping like flies. People request more safety options but are denied. 5) Happy and great place to work? Since my time there I've seen over 600+ people go in and out. Your better off working somewhere else where your words are heard.
