SPReviews of scentiche.com

This has been the worst experience I have ever had. I paid a significant amount of money and never received my item. After the purchase, all communication completely stopped. No replies to emails, no response to messages, no one answers the phone – it’s like the company just disappeared. From my personal experience, this feels extremely untrustworthy and deeply frustrating. I feel completely let down and ignored as a customer. I strongly advise others to be very careful before dealing with this seller. Based on what happened to me, I would not recommend engaging with them at all. Extremely disappointing and unacceptable.

I engaged Scentiche Perfumes LLC for custom fragrance manufacturing and packaging of a 100-unit perfume order under my brand just for a start. After paying a total of USD $3,928.43 between August 2025 and January 2026, I have still not received the finished products. Throughout the process I received repeated assurances that production was nearly complete, that packaging would take approximately one week, and that shipment preparation had begun. However: • No finished bottles were ever shown to me• No shipment confirmation or tracking was provided• No video proof of completed production was provided• The only materials received were fragrance samples and a digital box mockup Communication became inconsistent, often taking days for replies, and after formal requests for verification, communication ceased. My experience has been extremely disappointing, frustrating and painful. I urge prospective clients to never engage this company; you will regret it if you do.

I’m surprised this company is in business. Unfortunately people still fall for the lies one way or the other. Obviously they rob Peter to pay Paul with the intention to defraud. I initially intended to place a large order, but after much advice, I reduced it by half, especially since I was new to the business. Mohammad lied to me the entire order had been prepared and the could not change it, and that o would need to pay 100% before they could complete production. I suspected I was being defrauded but I was in denial, so I insisted in reducing the order to less than half. After dragging bag and forth for about a year, I balanced because I knew I would fish them out even if they tried to run with my money. Delivery promises upon promises, after some time, communication cut completely. So I boarded a flight straight to Dubai and I found them, I’m sure that was unexpected for them. They eventually started production, but absolutely horrible substandard content, the packaging was not what was agreed, I doubt if they’ve done any business with anyone successfully. I decided to just accept the poor quality fragrance just to recoup my money, but it’s been a year now and I’ve barely sold 10% of them because the quality is nothing to write home about. I will not recommend this company to anyone, they have put me in a very bad financial loss as a result of their lies, deception and incompetence.

I’ve been in the perfume business for years and have worked with many manufacturers internationally. Scentiche Perfumes LLC has been, without exaggeration, the most frustrating and unprofessional company I have ever dealt with. After receiving a very large payment, communication became inconsistent, misleading, and evasive. Timelines were promised and missed repeatedly. Updates were vague, constantly changing, and often contradicted previous statements. What should have been a straightforward production and delivery process turned into months of chasing answers. There was no accountability, no proactive communication, and no sense of urgency—despite the fact that this inventory was time-sensitive and critical for my business. Instead of solutions, I received excuses. Instead of transparency, silence. A manufacturer working with serious brands should understand that reliability, honesty, and follow-through are non-negotiable. Unfortunately, this company demonstrated none of those qualities. If you value your time, money, and sanity, I strongly recommend looking elsewhere. I would never work with this company again. Mohammed and Abdulla are not reliable people

A Year of Lies, Zero Delivery, and $40,000 Lost — Stay Away My company entered into a manufacturing contract with Scentiche almost a year ago and paid them USD $40,000 for full perfume production. To this day, nothing has been delivered — not a single bottle, box, or sample. Instead of fulfilling their obligations, they gave us months of excuses, constantly changing timelines, and misleading statements about “final QC,” “shipping approvals,” and “import delays.” Every request for real proof — tracking numbers, shipping documents, photos of finished goods — was ignored or answered with vague, inconsistent stories. This experience has caused our business significant financial loss and nearly a year of delays. We have now escalated this as a formal fraud and non-delivery case with our bank, the FBI/IC3, and UAE authorities, and we are preparing legal action against Scentiche in Dubai. If you are considering working with this company, please learn from our experience: Do not send them money without verified proof of production and shipping. What happened to us should never happen to another business. DO NOT WORK WITH THIS COMPANY !!!

⭐☆☆☆☆ Beware – Scam Experience with Scentiche Perfumes (Dubai) I came across Scentiche Perfumes in Dubai online and initially thought they were a professional and trustworthy perfumery company. Communication at the start was excellent — they seemed responsive and knowledgeable during the design and sampling phase. As part of the process, they requested an upfront payment of £1,000, explaining that £200 would go toward creating samples and the remaining £800 would be a credit toward the bulk order once I approved the samples. Looking back, that was already a red flag, especially as I’m new to the perfumery industry — but at the time, everything appeared legitimate. After some back-and-forth, they sent over samples that were far from satisfactory, so I decided to withdraw from the project and requested a refund. Since then, Scentiche Perfumes have been completely unresponsive and evasive. They’ve made multiple false promises — saying they would send the goods, issue a refund, or update me “soon” — but none of that has happened. Eventually, they stopped replying altogether, and all lines of communication have been cut off. I’ve been trying to reach them for months with no success. Being based in the UK while they’re in Dubai makes it extremely difficult to pursue legal action or recover the money. In total, I’ve lost £1,000 to what now appears to be a scam operation. I strongly urge anyone considering working with Scentiche Perfumes to be extremely cautious and avoid sending any upfront payments without verified contracts and transparency. This experience has been deeply disappointing — a hard lesson learned about trust and due diligence when dealing with overseas suppliers

This is a strong warning. We have already reported this case to the Dubai Police, and it has been registered as an official incident. We visited this company on Friday, June 18, 2025, with the intention of launching a perfume brand in Dubai. The address provided by the representative was: 79MP+W52 - Al Qusais Industrial Area - Al Qusais Industrial Area 1 - Dubai - United Arab Emirates. The man who assisted us has still not provided his name. In order to create perfume samples, I paid 1,500 USD. Before making the payment, I specifically asked whether a refund would be issued if we were not satisfied with the quality of the samples. The representative assured us that 80% of the amount would be refunded. This was clearly promised. He also guaranteed that the perfume samples would be delivered on either June 26 or 27. However, no samples were ever delivered. The company repeatedly claimed that the samples had already been delivered via SKYNET courier, but they have not provided any valid proof—no tracking number, no shipping receipt. They clearly have no intention of creating or delivering the samples, and their responses have been dishonest and unprofessional. As of today, August 26, we have still not received the samples or a refund. We are demanding a full refund. The representative has not responded, and we still do not know his name or whether this company is officially registered in Dubai. We are writing this in the hope that the damage stops with us. We strongly warn others not to do business with this company. We are victims of fraud and will be posting this on the company’s Reviews.

These guys are a scam. We made payment for our samples and then next steps started to sound very suspicious! We don’t not proceed because our gut was telling us otherwise. DO NOT PROCEED WITH THESE SCAMMERS