Scented Expressions SuppliesReviews of scentedexpressions.com

This is the second time I have ordered. It took over a month the first time. However the scents were good so I tried again. It has now been over a month. UPS tracking says it was 10 miles from my home a week ago. I live in Wisconsin. Now it says the package is in Arizona. I know it sounds like a UPS issue however, it seems like every time I order from this place the order takes well over a month. IDK if UPS could be responsible every time.

I had a major issue with Scented Expressions and would never purchase from them again. Shipping took weeks, and several 2 oz fragrance oils arrived in severely warped 4 oz bottles—one was so misshapen it wouldn't even stand upright, and the labels wouldn't adhere properly. I've never received fragrance oils in that condition from any other supplier. When I contacted customer service, the owner dismissed my concerns rather than addressing the problem. Combined with the poor customer service, long shipping times, and repeated complaints I've seen from other customers, the experience was frustrating enough that I filed a complaint with the Better Business Bureau.

I ordered fragrance oil from them a couple years ago and the order took several weeks. I placed a second order and oddly, my order history wasn't saved under my account. I called them and the response was very unprofessional and off putting. Fast forward to today, I placed an order April 23rd or 26th because they do have a great selection of scents that other companies dont carry. I thought, give them another chance, everyone has off days....As of today, May 22, 2026, I dont have my order and the delivery date keeps changing....