Jackson B.
Still have not had my order shipped
Still have not had my order shipped. Ordered a week ago

Meet Scent Beauty. We are redefining fragrance as scent. In expressive, dynamic, and intimate moments with unique, exceptional products. It is no longer just perfume: the beauty of scent can be experienced in many forms, and we are here to explore all of them, in collaboration with world-renowned celebrities, fashion designers, perfume artisans, and cultural icons.When you wear products from Scent Beauty, you are wearing sustainably-sourced formulas created by our world-class perfumers at Firmenich, the leading fine fragrance company in the world. We stand by: Service. Easy Shopping and multiple pay options. So you can smell great, while shopping from home.We used the highest-quality essential oils to create beautiful olfactory experiences with our team of master perfumers.We give to charity, we support sustainability, we create biodegradable products and we help the planet.We curate brands that are inclusive, unique, culturally relevant, non-gender, and embrace the universal language of scent.Our scents touch the soul, body and mind, enhance individuality, and are an indelible link to memory.We make fantastic fragrances for Dolly Parton, Stetson, Whitney Houston, Ron Dorff, Sabrina Carpenter and many other brands around the world.
Scent Beauty (scentbeauty.com) has 98 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing98 approved reviews, newest moderated first
Jackson B.
Still have not had my order shipped. Ordered a week ago
Kbc
No he recibido el producto.
Beatrice K. S.
Horrible order still hasn’t shipped been almost a week
Johanna
En vars i paketet saknades. Och visst misstag sker. Men går försökt kontakta dom via mejl flera ggr, via telefon och via smset jag fick av den automatiska telefonsvaren. Har gått över en vecka och ingen återkoppling överhuvudtaget.
Ray
I loved the delivery packaging, there was bubble wrap for my small sample and the paper was nice and firm. I’ve had packages arrive torn already just from tumbling around, but that didn’t happen here.I didn’t get the code for $10 off the full-size like I was promised if I got the sample, though.
Kait
I needed to return my items and get a refund. It took 2-3 weeks to get my return labels and I had to email them roughly 10 times. My items were returned and arrived 2 1/2 weeks ago to their facility. I have emailed them 4 times for a refund but have received nothing. Horrible customer service time. I have been dealing with this for over a month.
Savanna J.
Awful, awful, awful. Don't even try to order because you will never get it and customer service will at best string you along promising new shipments and escalations and at worst never reply. They clearly don't put notes on orders and are horribly unorganized. I've never had such awful customer service in my life
Kevin R.
Everything was great. My Sabrina perfume came in perfect condition it was packaged super well. But the Shipping took way too long