Scentair.comReviews of scentair.com

Try to cancel your account and they just keep send you packages and billing your credit card. You can send 100 email and call 100 times and they are always in a meeting and will get back to you. Complete Scumbags.

I purchased 2 home units and BOTH stopped working in less than 1 month. This company tries to blame the customer for not programming the units correctly or having a 5G Wi-Fi signal. As stated, they WERE working at one time, so they were programmed correctly. I have spent well over FIVE HUNDRED DOLLARS on samples, units and cartridges and all I have to show for it are 2 black boxes with colored lights. One would think this company, which is a USA BASED company, would want satisfied customers. Apparently, that's MY BAD for thinking that. I have texted all of my friends who were going to purchase these units since they were great WHEN THEY WORKED to tell them not to buy and shared my experience. I should have gotten something less expensive from China, then, if the units stopped working, I would remember you get what you pay for.