Southern California EdisonReviews of sce.com

This company is just terrible. Their website is utter trash and their customer hotline is even worse. I think its designed to be awful. I had to maneuver through their automated system several tries before I found the operator option.....just to wait another 90 minutes to get a live person....who then is also pretty much useless and/or rude. The billing structure is extremely convoluted and hard to decipher. Just SO bad!!!

HAHA 3rd world Company. Ca the golden state. More like the 💩 state. In the dark again, and it's winter. Every month these morons cut the power. CA power upgrade my ass. And you can Forget there customer service.

The power was out last night all night. The power was out again tonight all night to 3 AM. I’ve got food spoiling in the refrigerator. I’m sitting in a house with no heat and no electricity I have COVID-19. This house is freezing, and Edison just turns the power off whenever they want to fix something. This company is out of control. No one‘s watching them they’ve got them monopoly I don’t know what we could do to get these guys out of control but I won’t be sick with Covid forever and I’m sure I’m gonna make a recovery and as soon as I do, I’m gonna put up a website and I’m gonna get a grass roots campaign Going to bring Edison under control and make them take responsibility for their failed company . There’s no excuse for this behavior. This company is off the rails so I’m sitting at my house now on Thursday night now Friday night with no electricity and no heat. These fat cats are living in mansion somewhere making billions of dollars a year this is 100% Bull .

Worse then one star … overcharging and double charging from the bank account … you guys are crooks and you know it … this does not go unnoticed and your 1.9 star reviews are well deserved … let’s get it down to one … shall we

There billing is total crap. I have a solar system and yet i am still paying almost $200 per month. This is the problem when the state sponsors a corrupt monopoly. Yes SCE sucks but so does CA as a whole. Their website sucks. It is convaluted and there is no eas way to find information. It is as if they do not want people to know what is going on and actually track how badly they are being ripped off. If you want to have monthly billing there is no visible way to switch.

We cannot talk to anyone at SCE to dispute and question excessive bills. It is simply outrageous that they will not allow you to talk to a SCE Edison representative to ask questions about our bills!

I been trying to to activate my solar panels since April. It's October and still nothing. It’s been impossible to update my address to the right unit number. They also keep raising the price of electricity non stop. the bill went from 40dlls to 160 dlls in a couple months. You know how could I make my electricity bill more cheap? By updating my address and providing PTO for my solar panels... but it's impossible to deal with SCE.

Loss of power for over 3 hours with 0 acknowledgement. During my morning routine after waking up the power went out, i went online a reported it since the site was not saying there was an outage in my city. We live in a highly populated neighborhood so i figured it would be resolved by the time i got back from the gym. Low and behold it was not. Still no indication that they even knew it was out based on the website. There is zero way to contact a human being. The power was out for over 4 hours with never an acknowledgment from the company.