Robison Outdoor P.
Had taken 3 weeks to get a call back on…
Had taken 3 weeks to get a call back on a warranty job. I had to call and finally got help. Very bad service.

SC Autosports is a distributor for Massimo, Bennche, and Linhai recreational vehicles, parts, and accessories. We provide an easy and convenient source for you to order parts and accessories through our secured web store.
SC Autosports (scautosports.com) has 387 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 25 reviews with 1 star · Clear filters
Robison Outdoor P.
Had taken 3 weeks to get a call back on a warranty job. I had to call and finally got help. Very bad service.
Eric G.
I bought a snow plow for my Massimo and it arrived all beat up all the hardware was loose in the box scratched the back of the plow up so it can rust. The bolts they sent me didn’t fit the threads in my frame so I had to go buy the right ones. Then when I call SC auto sports all I can reach is a answering machine. And no one returns my call. Never plan to purchase from them again.
Response from SC AutosportsFeb 12, 2019
Mr. Gubesch, Sorry for your experience. We are here Monday to Friday 8:30am to 5:30pm CST. You can welcome to contact us anytime during office hours. One of our customer reps will be contacting you to see how can we help you. Best, Customer Support
Edward S.
After many many chats and calls regarding the right gear oil I needed for my Massimo Allagator 500, I was told I would be contacted soon, ( priority )!!! 7 days LATER STILL WAITING ??? Again after ordering oil and two filters, the filters don't fit my mashine. Got back on chat about a refund. Again was told it would be a priority? ?? STILL WAITING ???
Response from SC AutosportsJan 29, 2019
Hi Edward, Do you have order number that you referred to? Also, to whom did you talk and requested to refund? Please provide the phone number and person you spoke so we can run internal investigation. Thank you for the help. Best, Customer Support
rs
2.5 month for parts for a tractor supply style mini bike conduct of them was good.
Response from SC AutosportsJan 28, 2019
We are NOT Tractor Supply and so you made review to the wrong company.
Tim J.
As a servicing dealer we have had no help solving an issue with a MSU 700. Have ran computer diagnoses and replaced oxygen sensor, unit still runs rough. Contacted SC and were told they would get tech to call us. They emailed us 3 days later and told us to do what we had already done. Contacted again 10/24/2018. Today is 10/27/2018 and we still have not heard from them.
Customer
"Find someone else". Kept my side by side 4wheeler for weeks before telling me that he could not work on it and that I, myself needed to find someone else to work on my machine. Then proceeded to tell me that i had three days to come get my machine before he charged me storage. customer service and politeness are not strong with this one.
Response from SC AutosportsSep 28, 2018
Could you please provide your VIN so we can look up details? Thank you.
Tom
My order was never shipped. I was not notified that everything was on back order. When I called to find out where my order was. I was given the runaround. Money was taken from my account and then put back after I called. I will never buy from this company. Now I get an email to review the company almost a year after I tried to buy parts. Maybe you should save the reviews for the people that actually buy and get something from your company. You should also update your buyers when parts are on backorder or out of stock.
Response from SC AutosportsSep 25, 2018
Hi Customer, Thanks for the order and apologized for inconveniences. May I know your sale order number? we are glad to help out on the issue. Thank you.
Customer
Snow blade arrived with a damaged mounting plate. I went back to TSC where I bought the blade. TSC store manager tried to call the vendor and was hung up on three (3) times before she finally talked to someone. That person said that the warranty was void if the part(s) were removed from the box. Such nonsense. I made several calls myself and found the operators to be very rude. They refused to warranty the part. TSC opted to pay for the part so that I could actually use the blade. TSC was great! SC Autosports rude jerks.