Tareq .N ..
Its a SCAM "sold as a set" and you receive half a set one piece.
They advertise "sold as a set" and we're talking about walkie-talkie, and what I received just one device. And when contacting the company, and enjoy reading the most ridiculous replies as shown below: Reply 1) Thanks for your kind cooperation. But as our warehouse checked, they didn't miss any item when packed your order. Please kindly check your parcel again. Yours Sincerely, Customer Service Team Reply 2) We feel so sorry for your dissatisfaction. Please accept my sincere apology. My kind customer. On behalf of the company, I express my sincere apologies to you. We apologize for any inconvenience this has caused you. As a sign of goodwill, we would like to offer compensation of 5US dollars/ Will that be acceptable? Yours Sincerely, Customer Service Team Reply 3) I once again reported your problem to my company. And I asked my company for compensation of 8USD . So that you can keep your existing products, please consider accepting them. Thanks for your understanding. Reply 4) Thanks for reaching out to us. As our warehouse checked, the product we sent to you is correct according to your order. In this case, we can only refund your money until you return the product to our specific warehouse. Please be kindly noticed that you have to pay the shipping fee for the return. Our warehouse receiving returned goods is not the one on the waybill. If you still want to return your order, please do ask me for the exact address. DO NOT RETURN IT TO THE ADDRESS ON THE WAYBILL, otherwise refund will not be supported. Our warehouse is in China, thus the shipping fee may be very expensive. Here are two solutions I can supply,any better advice ,please let us know. 1.Is it possible for you to try using or can you give or resell it to some friend who may need it. 2.Could we refund you 12$ and you keep this item? Thanks and looking forward to your reply. We really appreciate your kind understanding. Reply 4) We feel sorry for not meeting your requirements perfectly. The products we sent to you are indeed mailed according to the products you ordered, so you have received the correct products. I can only do my best to fight for compensation for you. Now this result is the result of my communication with multiple staff members. Don't you really think about it again? Thank you for your understanding and wish you a happy life!