Scandinavian DesignsReviews of scandinaviandesigns.com

Buyer Beware- I ordered furniture on 7/3/26. On 8/17, I was told that what I ordered couldn’t be made. I went to the local store the next day 8/18 for a refund. I am told that it will take 6-8 weeks to receive $3400+ Meaning that this company has my money for 3.5 months. Should I be calling the Attorney General? Really bad business practices. Local sales has no authority to expedite the refund. Corporate BS.

We were supposed to receive 6 dining chairs, 2 of which were rolling chairs and a dining room table on Christmas Eve. We only received 4 chairs. The delivery driver could not tell us anything so when we called the store they told us the table was in Seattle and the other 2 chairs were out of the country. Why would they not tell us that when they scheduled the delivery? We already got rid of our old table and chairs in preparation so we have had no table which is very inconvenient for the holidays. We asked the manager of the store to give us a call. Have not been contacted and it is now the 27th. We went by the store earlier today to see if we could get more information. We were told the table was in the queue for delivery within the next couple of weeks. I then asked about the other 2 chairs which it seemed like they didn’t really know it was part of the order. When they were finally able to locate then they said they were on a boat and wouldn’t be here until the end of February and wouldn’t be delivered until sometime in March. We asked to speak with the manager and they told us she was busy and would put in a request for her to call us. How ridiculous is that. We are paying customers and she didn’t have time to talk with us or couldn’t be bothered. We have not heard anything.The lack of communication through this whole situation is what is the most frustrating and disappointing. I would not recommend doing business with this location. Maybe the other location is better, but I will not be buying anything else from them.

We ordered our bedroom set in November of 2024. We have a sleep number bed. we were told by Daniela (store associate) that it would not be a problem to special order the bed frame to fit our King size sleep number bed. Since then, we have had three deliveries to our home, once every two months. It is still not right. They brought in McDowells to see if they could fix it. There fixes were not good for us. Now, we were told by Daniela that this was way past warranty. That is not our faults. We went to the store before our third delivery that if it did not work again, that we would return the bed frame. Daniela said OKAY, and that she would do the same thing. Here we are with no resolution, and they won't return it because of being a special order and past warranty. That is not our faults. They could not get it done like they said they could. Now we are supposed to eat the 1,500 hundred dollars for the bed frame. I am discussed with this company. They did not hold true to their word. We will never step back in that store again.

Buyer beware! I recently purchased a Stressless Admiral recliner chair at the Scandinavian designs store in Meridian, ID. The chair was sold as a floor model. I opted to have the chair delivered along with 2 other items, approximately 2 weeks after the purchase. At no point did the sales associate, Miranda, tell me that a floor model was sold "As is" with no returns possible and no care or service from the store. Today, 8/17/24, the chair and the 2 other items were delivered. The chair now has a defect: The base's swivel has excessive play and squeaks. This play causes the chair to recline, even when it is in its most forward position, leading to a highly uncomfortable seating position. Reaching out Scandinavian Designs' customer service via chat yielded no results. I was brushed off by a terse response stating that the chair was sold "as is". Calling the store was futile since no-one answered the phone Stay away!! This store will gladly take your money and even more happily refuse to help if there is a problem with the product you purchase.