Scaleway helps developers and businesses to build, deploy and scale applications to any infrastructure. Located in Paris, Amsterdam and Warsaw, Scaleway’s complete cloud ecosystem is used by 25,000+ businesses, who choose Scaleway for its multi-AZ redundancy, carbon-neutral data centers & native tools for multi-cloud architectures.
Scaleway (scaleway.com) has 349 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
Also known as
scaleway.com
Website
scaleway.com
Category
IT & Communication
Listed on Five Star Index
2026
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The company replied to 11% of reviews.
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Most recent review: October 2026.
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Entreprise en pleine effervescence et avec un staff plein de potentiel.
Response from ScalewaySep 16, 2024
Merci beaucoup pour votre message encourageant ! 💜 Nous sommes ravis que vous reconnaissiez le potentiel de nos scalers et de Scaleway. Votre retour positif nous motive à continuer d’évoluer et à donner le meilleur de nous-mêmes.
OT
Othmane
Amazing Postgres Managed Database Offering
I'm leaving this review literally a few minutes after signing up to Scaleway.
I have been benchmarking dozens of Postgres managed database providers and I can confidently say Scaleway comes on top.
The UI/UX is really great, the dashboard easy to navigate and the configurability is perfect with various options. The onboarding experience was among the best if not the best I have had as a non-technical user.
The pricing is greatin that it gradually scales and makes it affordable to help with early projects. It's transparent, and it's great that it also gives various speed/capacity options for storage separately from compute. I just wish it truly scaled to zero during times of inactivity, which would have allowed it to be truly billed by the minute for example - it's not the case with Scaleway, you provision an instance and it runs 24/7 which means you pay for it at all times.
Performance-wise, I tested one of the smallest instances (DB-PLAY2-PICO at 1vCPU, 2GB RAM) and it was blazing-fast when compared to other managed database providers with a similar capacity.
I rarely put reviews online but given the reviews I saw here and the amazing experience I've had so far I am doing so and encouraging everyone to give Scaleway a try.
Great job to their product & engineering teams and I look forward to the rest of my experience using their services.
SL
Suprematy L.
Amazing Service!
As a company focusing on generative AI, we can assure you that we would have been 50% slower without Scaleway, Scaleway's catalog not only includes the latest hardware such as the H100, but their pricing is very competitive, almost always half as expensive as major cloud providers, not only that, but our quota requests were always approved within 24 hours and without hassle
HU
Hugo
Un dashboard clair et simple bien loin…
Un dashboard clair et simple bien loin des usines à gaz des fournisseurs américains
Tarrifications claires, pas de surprises !
ML
Mickaël N.
Bon service et support réactif !
Bon service et support réactif !
LV
Leon van der G.
A good sustainable, European cloud provider
Last year we migrated part of our infrastructure from AWS to Scaleway. We were a bit hesitant because of all the negative reviews, but decided to give it a try. In the end we had only positive experience with Scaleway. They offer a wide variety of services at a good price. We haven't had any issues with billing. After a few months they contacted us to have a chat about our experience and our needs. Support is always quick, even without a support plan.
Of course, I don't know what happened with the other reviews but if you're interested in a sustainable, European cloud alternative then I'd suggest to just give it a go and decide for yourself.
PL
Pug Life S.
Affordable and stable
We've decided to move some serivces to Cloud to have the ability to scale up or down based on our requirements. After some investigations we decided to give Scaleway a chance despite the negative reviews on this page.
We have a business account and the validation was smooth, we checked all validation types from billing information to phone and identity. We received a call from Scaleway next day after we've created the account so we got everything in place quite fast.
The interface was easy to use and we've been able to quickly create serverless functions in multiple datacenters, db servers and domains immediately without any hassle.
Currently we're pretty much satisfied with them and we would recommend them based on our experience.
ST
STARasGAMES
Apple silicon - does the job for a great price.
Review is specifically about renting M1 mac, can't say anything about other services.
Pros:
- cheap
- good speed
- friendly support team
Cons:
- tricky to get started if you are not a DevOps
I needed a MacOS device to test something quickly about my work. That's why I decided to rent it online cuz I need it only for a few hours. Found Scaleway, and got interested in quite cheap prices, currently it's smth like $0.11 per hour to rent M1 Mac.
At first, I was very suspicious about Scaleway, after reading all the 1-star reviews here on Trustpilot. But I didn't want to pay +$60 using other companies, so I took a risk.
I have never rented a remote PC before, so the setup steps with the VNC client, encryption, etc were painful not gonna lie. Spent about an hour just to see Mac login screen. Documentation was a great help. Then my experience was ruined by using VNCViewer, it's super laggy, ping about 2-5 seconds. At first, I thought it was Scaleway's fault, but after a few hours of pain I decided to try TeamViewer instead and oh boi, this was on another level. No lags no issues, it was almost instant. I also checked the speed from Mac to my current location using Speedtest and it was the maximum possible value that their speedo could show lol.
Also, I created a support ticket. I wanted to pay my bills and forget cuz I don't need Mac anymore. Despite I didn't receive an instant reply, the support team is quite friendly and competent, I'm happy with that.
Made an account on Trustpilot just to write down this review.