ScalewayReviews of scaleway.com

Le pire service d'hébergement jamais eu, 5 ans client pour me faire traiter comme rien du tout, le service client est minable, beaucoup de problèmes d'instances et autre. Je ne recommande surtout pas, cette entreprise n'a pas lieu d'être

Quand tout va bien, aucun souci, lorsqu'un problème se pointe c'est l'enfer: aucun respect ni considération du client, méthodes de relance extrêmement agressives, blocages de domaines pourant payés, tentatives de faire payer des sommes indues. "Service" support qui vous fait tourner en rond, "service" facturation inexistant. Bref, incompétence à tous les étages.

Une honte matériel non fonctionnel hotline inexistant site frauduleux faite tres attention à vos donner bancaire ! Le site est dangereux pour vos compte en banque.

services have some glaring security issues that are not being fixed. account deletion is bugged so you will receive invoices months after deleting the account for services you never used.

Scaleway is a complete awful. They trap you with hidden billing policies that they deliberately don’t disclose where they should on the service creation page. Instead, they bury critical details in some obscure subdomain documentation, expecting you to hunt for it. I accepted their 24-hour minimum rule, but then I discovered they bill for the entire month unless you jump through hoops to delete the service. Who runs a business like this? Dishonest companies, that’s who. When I contacted support, I was met with canned responses and zero effort to actually address my concerns. It’s like they employ NPCs instead of actual humans. They either can’t read or deliberately ignore customer messages. Avoid Scaleway at all costs unless you want to be scammed and disrespected. This company doesn’t care about customers just your money.

This "company" is worst then OVH, i´ve ordered a server lowcost, which came with OLD OS. I´ve opened a ticket regarding this issue and ask why does my server don´t have lastest builds. Some agent awnsered saying that servers aren´t "compatible" :D, how funny is this awnser when nextly said "please upgrade your server", they offer a server with old OS and force you upgrade the server so you can use lastest OS (i assume you can use them). Theres no coerence when you provide windows server 2022 and say the server isn't compatible, so in low cost servers you will be vunerable, keep this in mind before order. I´ve ask my money back in 5/November, i got confirmation that i will get my money in "SERVERAL WEEKS", and until today i didn´t get my money and didn´t get awnser to last replys. My ticket ID is: 1464897 Subscriber number : 401271

Absolute worst hosting company. OnlineNet/scaleway is trash. Several catastrophic hardware failure with no way to restore the server. Support useless.

The quality of their services is extremely low. Support team responds once a week. They couldn't solve any problem. If you would have any issue with their service the will do nothing but charge you regularly for unprovided services. If you would try to revert the money via chargeback the will chase you via collector agency and then court. Do NOT ever use this awful service.