164 locations nationwide with more than 300,000 salvage and clean title vehicles in stock featuring over 150 weekly live auctions open to the public. FREE registration - join & bid today!
SCA Auctions (sca.auction) has 52 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
Also known as
sca.auction
Website
sca.auction
Category
Home Goods Stores
Location
North Miami Beach, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 94% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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This company is created to rape customers. Any good review they have is not someone who is being truthful. I have purchased vehicles from over 8 other online auction sites and none of them charge anywhere close to half the bid price. This company charged MORE than the bid price in fees. They charge a deposit not applicable towards any transaction, the bid calculator that supposedly shows you actual projected cos loopts was missing in action AND, when you have a issue with the total extortion amount they are blackmailing you for and you just want our, they're taking all of the security deposit. Use any other site you want, just don't use this one. EVER.
Response from SCA AuctionsJul 18, 2025
We checked the account. We are sorry that you are not satisfied with the purchase. We are struggling to make a buying process and fees transparent and clear. The fees are described in Terms and Conditions. Also we describe the process in FAQs and are ready to answer any questions. Each stock has a link to the fee calculator in the description and also at the bottom of the page.
In regards to the security deposit, there is information in FAQs and Terms and Conditions.
https://help.sca.auction/en/articles/6174378-can-i-use-the-security-deposit-towards-the-purchase-and-shipping
Security deposits may not be used to pay for vehicles or shipping costs. However, security deposits are 100% refundable.
The deposit has been already refunded. Hope to see you among our clients in future for more satisfying cooperation.
NC
Nicholas C.
EXCESSIVE FEES and NOT HONORING HIGH BID
I've bid on many online autos at auctions previously, but this is the first company I would NEVER use again.
I had the high bid, and they would not give me the car. They said it had a reserve, but online had no reserve stated or buy it now.
Next, you have to make a $1,000 deposit before you can even bid, then you must request it to be returned. The auctions fees are extremely HIGH. For example,
If the Final bid was only $25, their fees would be:
Documentation fee: $199
Transaction fee: $299
Auction fee: $290
Now your $25 car just cost you $813.
This fee is based on only $25! Do the math.
Response from SCA AuctionsJun 27, 2025
Dear, Nicholas Centenaro
Thank you for the review. We fully understand your disappointment that the vehicle was not awarded to you. But that is the auction rules. The fees are disclosed. There is a fee calulator to check the fees before the auction. We struggle to make the buying process transperent and easy. We highly appreciate our clients. We are sorry that your experience was not satisfing.
BN
Bianca N.
BUYER BEWARE!
BUYER BEWARE!! If I can give a company zero stars, this one would be it. My husband and I are looking for a vehicle that would get us from point A to point B. We found a vehicle we really liked and saw the price was $1000. We looked at the terms and conditions and found that they would have a fee of $299, which we were prepared to pay because we understand it wasn't going to just be $1000. We then received an invoice of $2500 on top of the $1000 we already paid. This business did not disclose these fees with us at the time at purchase and when I called them to cancel the purchase and was told that I would have to pay $2000. This is the most unethical company. They are the most rude people I've ever dealt with. DO NOT WORK WITH THIS COMPANY EVER. You might as well buy a newer used car that you know for sure actual starts from else where. This company is just one massive headache.
Response from SCA AuctionsMay 2, 2025
Hello! We have checked your account. You purchased 2003 CHEVROLET AVALANCHE 1500 using Buy now price which was $1000. And the fees where charged on the top of this amount. So the final invoice $2153 includint the transaction fee $299, documentation fee $199 and auction fee $655. The fee calculator shows the correct final amount. The link to the Fee Calculator is in the description of every vehicle. As you read and accepted the terms and conditions there is a paragraph 5. Payments & Fees
5.2. Transaction Fees: All sales shall be subject to a per-purchase Transaction Fee in the amount of Two Hundred Ninety-Nine U.S. Dollars and No Cents ($299.00) or Nine (9%) percent of the purchase price, whichever is greater plus applicable fees for Basic Members, Two Hundred Fifty U.S. Dollars and No Cents ($250.00) or Five (5%) percent of the purchase price, whichever is greater plus applicable fees for Premier Members and Two Hundred U.S. Dollars and No Cents ($200.00) or Three (3%) percent of the purchase price, whichever is greater plus applicable fees for Expert Members. Transaction Fees shall not be refundable for any reason whatsoever.
5.6. IAA Auction Fees: All sales are subject to IAA Auction Fees . Prior to placing any bid(s) you are encouraged to review and understand the IAA Auction Fees and Fee Structure of IAA Auctions, as sales will not be canceled based on a lack of knowledge of the applicable IAA Auction Fees or any other applicable Fees.
The informaion about the fees and its calculation also indicated in FAQs
https://help.sca.auction/en/articles/6184324-iaa-auction-fees
https://help.sca.auction/en/articles/6177388-iaa-auction-standard-vehicle-buyer-fees
The deposit of $1000 is completely refundable. It cannot be used to cover any transaction. It is not prepayment. When the vehicle is paid in full and picked the deposit will be refunded in full. In case the vehicle is not paid in time, the cancellation fee will be charged. The cancellation fee is 30% or $2000 whatever is greater.
5. Payments & Fees
5.1. Security Deposits: Provided that the Purchase Price has been fully paid and the purchased vehicle picked up, the Security Deposit is fully refundable (barring offset against other fees) via a request from your Account, with most refunds being returned via the same payment method used to make the Security Deposit. In the event that a refund is requested 120 days or more after the date of the Security Deposit payment, U.S. and Canadian residents may receive their refunds via a paper check, with all other Members receiving refunds via wire transfer with the Member responsible for any and all wire transfer fees. Refund requests may not be made in writing or verbally and must be made exclusively through your Member Account and shall not be valid until a confirmation email is received by you from us. Deposits are not generally required to use and access the website, however, a security deposit is required in order to place a bid;
The fees are disclosed and our support team always ready to assist with any questions. We are struggle to make the buying process transporent and easy for buying.
KW
Kelly W.
Better use of time and money elsewhere
After dealing with so many bugs in their system that didn't allow me to put in bids I was finally able to buy 2 vehicles the first I ended up paying 100 extra in storage fees because they didn't get back to me for 3 days that the wire transfer had gone through. Then they tried to charge me 295 for shipping and gave me a whole run around when I told them I found outside shipping. Over the coarse of a week I must have made 30-40 calls tying to deal with all the issues from them. Never work with them again, better to just go to a local iaa auction
Response from SCA AuctionsApr 23, 2025
Dear Kelly Wheeler, our team is sorry to learn that you had a negative experience. We understand how disappointing that was. We are constantly working on improving our customer service. Thank you for taking a point to a technical mistake with the email confirmation of the payment receive. The IT team adjusted the issue. The delivery cost was added as an offer to help the clients with the vehicle towing as the auction yard require the licensed and insured shipping company to pick up the vehicle.
SC
scam
BIGGGGG Scam
BIGGGGG Scam
Response from SCA AuctionsMar 17, 2025
We struggle to improve our business and make the process easy and transparent. All the process is described in the Terms and Conditions, FAQs. And our support team is always ready to answer any question and assistance.
CH
Collin H.
SCA is a SCAM
SCA is a SCAM! You will lose every bid you make. After you ask for your refund they will claim you have won a car! Now here comes the undisclosed SHIPPING fees! Hundreds of dollars later they keep your deposit! Beware! If you’re looking for a cheap car look elsewhere! Customer service is no help either!
Response from SCA AuctionsJan 31, 2025
Thank you for the review. We are sorry that you are not happy with your purchase. The vehicle was purchased through the Buy now option. We have double checked your account and found out that you bid $25 on the vehicles. Unfortunately you were outbid. But you used the Buy now option to get 2007 HONDA CIVIC HYBRID and it was awarded to you without the auction. The delivery was offered to make it easy for the clients and avoid searching for the transporter. Because according to the auction rules the vehicle should be picked up by the licensed insured carrier. We fulfilled our obligations and provided you the access to the closed on-line auto auction where you purchased the vehicle. For some reason you are not happy with the purchase and it is OK to cancel the purchase. In this case according to the terms and conditions the cancellation fee of $2000 should be paid. The deposit will be refunded in full when the vehicle is paid in full and picked up or the cancellation fee is paid. Otherwise according to the terms and conditions it will be used to cover part of the due. All the process and fees are disclosed in the terms and conditions and FAQs. We are happy doing business with you. We would like to solve the issue and assist you to buy the vehicle which will satisfy you in future.
MB
mb
THE NIGHTMARE EXPERIENCE! DO NOT USE THIS FAKE COMPANY! I BOUGHT A CAR FROM iaa.com FOR $900 = END TO PAY $2300 FOR FEE AND $240 FORCED DELIVERY , WAIT 45 DAYS TO PROVIDE TITLE , BAD
THE NIGHTMARE EXPERIENCE! DO NOT USE THIS FAKE COMPANY! I BOUGHT A CAR FROM iaa.com FOR $900 = END TO PAY $2300 FOR FEE AND $240 FORCED DELIVERY, WAIT 45 DAYS TO PROVIDE TITLE , BAD EXPERIENCE!!
Response from SCA AuctionsDec 2, 2024
Hello! Thank you for reaching out and providing this detailed explanation. We are sorry that your experience was not positive. All the fees are disclosed in the terms and conditions, FAQs and also there is a link to a fee calculator in every stock description. The auction charges fees on the top of the winning bid or buy now price. The auction require the licensed insured shipping company to pick up the vehicle. We are ready to provide you the fees breakdown. We will be happy to continue doing business with you. Hope the next purchase will be more satisfying and you will enjoy your vehicle.
BE
BessieR
Questionable Business Practices
This company does a bait and switch on customers. Their business practices are misleading. Their reps will focus on your winning a bid and conveniently forget to mention all the sales tax and fees associated with the bid. If you want your money back on the same day, within hours of a call, forget about it. It's like pulling teeth from a shark. They are not customer friendly at all. They're more akin to snake oil salesmen.
Response from SCA AuctionsApr 2, 2024
Dear BessieR,
To purchase a vehicle, you used the services of the broker company SCA Auctions. On the page of each vwhicle there is a link to a calculator where you can see the final amount of the entire purchase with all auction and broker fees depending on your bid amount. Moreover, all the fees are described in our terms and on FAQ page as well.
