Santa Barbara Tax Products GroupReviews of sbtpg.com

Complete ripoff with turbotax's complicity...couldn't eliminate $40 fee even by going back and choosing none options.

Customer service that answers phone after 3.5 hour hold twice 2 different people couldn't give me any answers both were very rude I asked to talk to supervisor was told "no I'm not transferring you to anyone" by one lady and the other one said she was the supervisor witch supervisors don't answer phones so that was a lie both times I got hung up on waisted 8 hours of my day and got no where and no answers

Biggest SCAM THERE IS! charged me $1500 that I never agreed to in filing fees. LAWSUIT COMING!

After two months of them saying they mailed me my check (with zero proof bc they don’t track mail they send) they now are sending it back to the IRS which will take another 3 months. Once they get their money they could care less about the customer. Don’t use tax services who use them as a vendor.

My tax advisor gave me an invoice for one amount. And got charged 620. When it was supposed to be 179.50. Taxquisite advisors. Not help full takes your money. After was told there was a discount.

If I could put 0 stars i would & if this us turbo taxes go to now then look somewhere else not worth the hassle.

Called to get some answers and all I got were offers of new equipment. No way to communicate with a human agent. I will never use this outfit again, and probably will end my run with Turbo Tax, wlch also seems to have gone into the grab-what-you can mode despite noticeably better software this year

If I could give it zero stars I would. They played in our faces bad this year with taxes. Let be real, we ALL have bank accounts now, we ONLY used the credit karma card because it said we could get it 5 days early. They are holding our money until the day of that is listed on our where’s my refund page. They are blaming the irs saying they didn’t send the info early but we ALL KNOW THEY ARE LYING BECAUSE LITERALLY EVERY SINGLE OTHER BANK IS RELEASING THEM EARLY. They have lost thousands of customers over this. I will NEVER use them again for my taxes and I have seen thousands and thousands of other people saying that in comments on Facebook and Reddit too.