Say InsuranceReviews of sayinsurance.com

I reached out to Say to try and change my due date. I was laid off during the summer due to the pandemic, and while I am employed now, I had a significant pay cut. I was told there was nothing they could do for me. I have been a customer since 2018 but I will be searching for a new insurance company who cares about their loyal customers, especially during a global pandemic.

I would not recommend Say Insurance to anyone. I had one incident to where my back wheel busted off while going down the interstate. Dealing with them it took almost 45 days from the time of the incident to the time I got my vehicle back and STILL had to pay over 1.5K out of pocket on a $500 deductible. Currently looking for another carrier, but do yourself a favor. Stay away from Say Insurance / Shelter Insurance!!

I was in the hospital for a month while I'm at home recovering I noticed my car insurance was canceled because they say my account was invalid and they couldn't insure me anymore. I've been with them for 2 yrs every payment went through no problem. I had $1000 in my account every other autopayment went through I have no use for any corporation that treats people this way. Especially a fricken Insurance corporation. They would not allow me to pay my bill and never received a bill in the mail. NOW! I just received their bill through a collection agency!! I will not pay that bill!!

I didnt like that a tree fell on my car and it was the landlord faught, so i called Say to ask a questions and they raise my insurance saying that was a claim, but they did fix my car or help in anyway so be watchful of Say.

Feeling trapped knowing my month to month credit score affects this nonsense #NOSAY

Bait and switch..... bait u with an extremely low bill for first year then raise EXPONENTIALLY for unsubstantiated reasons

I think, no I know you guys are rip offs. Insurance companies give discounts when you have no accidents or tickets. I see that my payments kept going up every renewal. Keep up the crappy work.

Your company treats your customers like trash.For this reason,my auto insurance with you will end on 06/05/2019