M M.
The first issues were incorrect…
The first issues were incorrect advertising that continued to appear on social media of a promotion that was inaccurate. I placed my first order and the same day saw that promotion I could have used online. Only to be told it was expired. The next day, the same invalid promotion appeared to circulate again. Customer Service did not offer any remedy. This gave a negative impression. Also, the order was very late on arrival. I did place a second order bc I liked the shorts, and wanted to send them as a gift.. Giving the company another chance. I’m left embarrassed because again, not delivered on time. 2 days late as of now and they appear to not be expected for days. I give 2 stars: 1 for customer service as they got the order correct. And 1 star because I like the shorts. Unfortunately, that is my last order with this company.
Response from SAVD ClothingJan 30, 2026
Thank you for taking the time to explain your experience so clearly. We’re sorry for the frustration caused by the promotion appearing after it had expired and then continuing to circulate. We understand how that would feel misleading, and we regret that this wasn’t handled in a way that restored your confidence early on. We’re also sorry that both orders arrived later than expected, especially after you chose to give us another chance and planned the second purchase as a gift. That’s understandably disappointing and puts you in an uncomfortable position. We do appreciate your recognizing that the order itself was correct and that you liked the shorts. Your feedback regarding promotions, delivery timing, and overall experience has been shared with our team as we continue working to improve communication, accuracy, and reliability. Thank you for being honest about what worked and what didn’t. We’re sorry we weren’t able to meet your expectations.




