Satya JewelryReviews of satyajewelry.com

Customer service is non-existent. Do not buy anything from this company, because if you need to make an exchange they have made it IMPOSSIBLE to do so. Stay away.

I wish I had read these reviews before purchasing. Apparently this company may have been better in the past but now their quality is seriously lacking and their customer service nonexistent. I am VERY disappointed for wasting my money…

i ordered a gift for a friend and bought myself one too. it was from the sale. my bracelet turned a nasty color and lost a stone in the first 2 weeks. Satya customer servvice basically siad "too bad, you bought it on sale". i have bought many, many things over the years from Satya, and was shocked at this dismissive attitude.

Last summer I bought a necklace from satya that looked great in their photo but was a piece of trash when I got it. It was like something from forever 21, worse actually. It was very expensive too. They are definitely using some kind of trick photography &/or photoshop. I was told they don’t do returns only exchanges. Ok. I live literally on the next block from their nyc office but they insisted on me paying to mail the item back. So I did. Then I had to order something else & pay for shipping again. I ended up essentially paying $60 for a pair of stud earrings they charge $36 for & really should only be $20. They are a quarter of the size advertised & the backs fall off constantly so I don’t wear them. The rest of my credit is useless to me because I’d have to spend more money to get anything & I WILL NEVER BUY FROM THIS COMPANY AGAIN. I may as well have poured $120 down the toilette. To top it off their customer “service” is hostile at best. Avoid this scam company at all costs!

I ordered 2 bracelets the end of Nov. Advertised as "Sounds of Joy" They are not bells as advertised but little gold balls. No Sounds of Joy. Not even a Clink of Joy. I emailed them immediately and was told of their return policy and that I would pay delivery. No label was ever received even after another request. So. Do not buy from this company. Be careful if you do as their merchandise is falsely advertised AND they don't follow through on complaints.

The jewelry that I own from Satya Jewelry is long lasting and lovely. But recently bought several items and wanted to exchange or return one and customer service was non-existent and very frustrating experience. I will find another company that appreciates my business.

I have spent a small fortune on Satya Jewelry pieces only to be highly disappointed. Most of my jewelry pieces are severely tarnished and discolored or broken. You’d think that paying such exorbitant amounts of money would afford you high quality pieces but that’s not the case. I have jewelry from Lucky Brand that has lasted longer and better than Satya Jewelry. Don’t waste your time or money on Satya Jewelry-not worth the dissatisfaction.