SarozeReviews of saroze.com

My order was missing a top and they kept insisting that my order was complete. After many back and forth emails, they said to contact the post office and local authorities however the package had no damage and was sealed. Also, they did not want to take one of the tops back that was not of good quality. They offered me a refund 1/3 of the original cost of the item. I spent alot of money with them and will never purchase from them again.

Buyer Beware! This is a rip off! Saroze sent me merchandise that was nothing like what was advertised. The colors, pattern and quality were all significantly different and mildly resembled what I thought I was buying. I contacted them to return. They offered a small amount of refund to keep the products then offered me more the second time. When I refused, they said I had to mail it back to Dubai at my cost. They require an authorization but failed to provide one. Do yourself a favor and don't buy anything from them.

This seller says they are based out of South Carolina, but returns have to do to Dubai. What? Same experience as others, they haggle with you offering different prices to keep taking days to correspond in between. Then they give you an address in Dubai. Buyer beware these clothes are not what they appear. VERY this & the jackets buttons were completely different then pictured. Bait and switch!

Same exact experience as Donna. The items are fine but much smaller than the size chart. They are haggling with me on a return. They have not granted the return after 4 requests. Instead they offered me $18, then $34 and then $50. They said the shipping is too costly as it would need to go to Dubai but also said I need to cover shipping costs. TLDR: fine if it fits and you don’t need to return. Otherwise steer clear.

I placed an order 3 weeks ago. Immediately received an order confirmation and the online order tracking at saroze.com showed that a UPS shipping label was created that same day. Now 3 weeks later, UPS has never received the item. I have emailed saroze.com requesting a real order status and/or a 100% refund. After a few more days, I will contact authorities and financial institutions to report this experience.

Terrible experience - Do not order from them. Delivery took over a month. The material was very poor quality and they would not let me return any item that was the wrong size.

order #11319657. very poor quality. I have bee trying to send back the order and they will not give me the address to send the order back to get a $103.98 refund. they offered me $18 refund and I can keep the order. the sweater and blouse are too small for me. what good would that do. very bad company. BEWARE OF SAROZE.........NOT A GOOD COMPANY.