Sarkinen PlumbingReviews of sarkinenplumbingandhvac.com

DO NOT STAND BY WORK. NOT TRUSTWORTHY!!! Received our water bill and noticed a large increase. Meter at the curb indicated a water leak. My husband checked under the house and everything was good. Sarkinen came out to find the leak from curb to house. They stated thwre was a leak. After 3 1/2 hours of searching, the plumber mapped and marked the area of leak. Gave a quote and left. My husband dug the area to the pipe under ground and there was absolutely no leak. My husband called and explained there was no leak in the area the plumber mapped. They informed us they could come back out at $200 each hour to find the leak. The cost was already $700 for NOTHING!! We requested a call back from someone and was told management would return our call. 2 weeks and still no call back. Horrible, unprofessional, not trustworthy. Not a true craftsman who stands by their work. We ended up digging our line and found the leak close to the house. Over 20 feet from the mapped area where the plumber stated the leak was. What a waste of money and time. Would never recommend this company.

My experience with this plumbing company was infuriating. They pressured me into unnecessary purchases, refused to refund my money, and hung up on me when I tried to address the issue. Initially, they admitted they couldn't guarantee a permanent fix for my hot water problem but insisted on replacing my boiler, promising a warranty. They convinced me to buy a $1500 booster, claiming it would provide constant hot water. In the end, I paid around $4000. To make matters worse, the new boiler didn't deliver as promised, and when I sought help, they said the booster was pointless. When I asked for a refund, they denied it and wouldn't even reimburse the $1000+ installation fee. Waiting three hours for hot water was the final straw. This company's pushy tactics, refusal to refund, and terrible customer service are absolutely unacceptable. Stay away from them!