SardineReviews of sardine.ai

Response from SardineJan 14, 2026

Hi there Mac, we appreciate the feedback. We know how important speed is in the crypto space. To fix this, we have recently upgraded our liquidity partnerships specifically to provide the near-instant delivery times our customers expect. We've also improved our internal monitoring to ensure any rare delays are communicated much faster. We hope you'll give us another try to see these improvements in action!

Response from SardineJan 14, 2026

Hi Giulio, we want to clarify that we have been in active communication with you to resolve this. As agreed, we have already processed your refund to make things right. While a technical delay occurred, we have since upgraded our liquidity partnerships to ensure much faster and more reliable delivery moving forward. We appreciate the opportunity to have resolved this with you!

Response from SardineJan 14, 2026

Hi Farzad, we can confirm that your order was successfully delivered. We were in active communication with you throughout the process to ensure this was resolved, and we appreciate your patience. The delay was due to a technical sync issue which we communicated right away, which is why we’ve recently upgraded our liquidity partnerships to ensure much faster delivery moving forward.

Response from SardineJan 14, 2026

Hi Ben, we take accusations of this nature very seriously. We have no record of any transaction from August 2024 that remained undelivered for two weeks without resolution. If you have an order ID that you believe was never fulfilled, please contact us at [email protected] we are committed to ensuring every customer receives their assets.

Response from SardineJan 14, 2026

Hi Cactusky, We’re sorry for the frustration regarding the final amount received. To clarify, the difference between your purchase and the delivered ETH is due to standard blockchain network fees (gas fees) and provider costs, which can be higher on smaller transactions, but the actual amount of crypto you own remains the same . We hear you on the speed and costs, which is why we’ve recently upgraded our liquidity partnerships to offer more competitive rates and faster delivery. We are committed to making our pricing as transparent as possible and hope you’ll see the improvement on your next order.

Response from SardineJan 14, 2026

Hi there Kc, we truly apologize for the frustration. As a frequent customer, we know how important timing is for your trades. To directly address this, we have recently upgraded our liquidity partnerships to provide much faster and more reliable delivery times. We value your business and are committed to doing better.

Response from SardineJan 14, 2026

Hi Nicolay, we’ve looked back at our 2023 records and they show your orders from July 1st and July 6th were successfully delivered. If you have any remaining concerns from that time, please reach out to [email protected].