terrible experience. I placed an order but quickly cancelled it due to their massive international shipping fees. At first, I thought about adding more items to make the shipping worth it, but after realizing how unprofessional this company is, I changed my mind completely and decided I do not want to order anything from them at all.Instead of refunding my money to my bank card for this unshipped order, they forced "store credit" onto my account against my wishes. They are now completely non-communicative and have ignored multiple emails demanding a proper cash refund. They are holding my money hostage for goods they never sent. Do not buy from them!
ID
Idina
Santeva.com is a dangerous company.
Formerly known as santevabeauty.
This company is filled to the brim with fake reviews giving five stars en masse, which is quite funny as their products do not work. Their creams nor their pills do what they claim; they are preying upon the insecurities and ignorance of those who fall for their shady business practices. They changed their domain for reasons unknown.
"Santeva" will go to great lengths to delete any negative comments or reviews. Their use of robots spewing AI generated positive content is quite obvious and should be illegal- if Amazon is cracking down on it, other sites should be expected to do so as well.
As for their pills, please do not put these "glutathione" or "vitamin c" pills into your body. They are hazardous for your health and are riddled with heavy metals, and there is no way of knowing what is actually inside of them. The same goes for their creams and lotions, which after applying to skin has resulted in painful burns, flaking skin, and rashes. I do not have sensitive skin. I believe there are high levels of mercury and other compounds that may be detrimental to human health. If you care about your health, please research this "company" for yourself and draw your own conclusions. I regret giving them my money tremendously.
Response from SantevaOct 13, 2025
We appreciate all feedback. However, we must address the serious inaccuracies in this review.
After thoroughly reviewing our customer database, we can confirm that the individual behind this review has never placed an order or purchased any product from Santeva. We take all feedback seriously, but we also believe in fairness and accountability. Reviews should reflect genuine customer experiences not misinformation or competitive sabotage.
Santeva products are formulated with rigorously sourced ingredients and manufactured in FDA-registered, GMP-certified facilities. Every batch undergoes third-party testing for purity, potency, and safety including screening for heavy metals.
Our glutathione and vitamin C formulations are backed by clinical research and designed for optimal bioavailability. We do not use fillers, artificial preservatives, or undisclosed compounds. Customer safety is our top priority, and we encourage users to consult with healthcare professionals before starting any supplement regimen.
We take adverse reactions seriously. Our skincare line is dermatologically tested and formulated for a wide range of skin types. If anyone experiences irritation, we offer full support, including refunds and product analysis.
We do not use bots or AI to generate reviews. Our testimonials come from verified customers who share their genuine experiences. We always welcome honest feedback.
Our domain update was part of a brand evolution to transition from www.santevabeauty.biz to www.santeva.com. It was not an attempt to hide or mislead. All transitions were communicated publicly.
We understand that misinformation can spread easily, especially in competitive markets. Santeva stands for integrity, innovation, and customer empowerment. We encourage everyone to ask questions, and reach out directly; we’re here to help.