SantaJokerSanta Joker is an online store for everybody to buy a variety of products with the most stunning designs as well as the highest quality that are guaranteed to meet your needs and keep you satisfied.
SantaJoker (santajoker.com) has 43 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Alex S.
I never got my order
Response from SantaJokerNov 10, 2023
Thank you for bringing this issue to our attention. We apologize for the inconvenience caused by the fact that you did not receive your order. We understand your frustration and want to assure you that we are here to help resolve this matter. We appreciate your patience and cooperation as we work to resolve this matter promptly.
m R.
What didnt go wrong - no communication no package yet - so much for Christmas sweater - how about it many arrives in time for 4th of July!
Response from SantaJokerNov 10, 2023
We sincerely apologize for the lack of communication and the delay in delivering your package. We greatly appreciate your patience and understanding, hope to have the opportunity to serve you better in the future.
Charles V.
Ordered a stocking for Christmas and oddly enough it won’t be here until who knows when
Response from SantaJokerNov 10, 2023
Thank you for bringing this issue to our attention. We apologize for any inconvenience caused by the delay. We hope to have the opportunity to serve you better in the future.
Brooke N.
It said I was ordering a sweater. The zoomed in picture even showed a sweater texture and it was a weird silky material thin shirt that I received. You tricked me and I’m not happy.
Response from SantaJokerNov 10, 2023
We apologize for the confusion and disappointment caused by the product you received. We apologize for any inconvenience or confusion caused. Thank you for bringing this matter to our attention, and we look forward to assisting you in resolving this issue.
Erik M.
This company, SantaJoker, falsely advertises/describes their product. They advertise their Christmas sweaters as "acrylic wool blend fabric" and include a zoom in image of what clearly is knitted, wool material, however, what you receive is a screen printed polyester-cotton mix sweatshirt. When I asked to return my purchased item and requested a refund, I was told that they do not give refunds for customer error, i.e. wrong size ordered or general unhappiness. How does falsely describing a product not qualify me for a refund? This is a horrible practice and is no less than criminal.
Response from SantaJokerNov 10, 2023
We sincerely apologize for the misunderstanding and inconvenience you experienced with our product and refund policy. We hope to have the opportunity to serve you better in the future.
Ian N.
I paid for expedited shipping and it's been twelve days and my item hasn't shipped yet. The pony express would have been faster.
Response from SantaJokerNov 10, 2023
We sincerely apologize for the delay in shipping. We appreciate your patience and understanding as we work towards resolving this matter.
Abelardo D.
I have not received this item, but I did order it 3 weeks ago. Where is it? I have tried to email multiple times, but have not heard back from anyone.
Response from SantaJokerNov 10, 2023
We apologize for the inconvenience caused by the delay and the lack of response to your emails. We appreciate your patience and understanding as we work towards resolving this matter.
Dalton D.
Very cheap definitely not a sweater it’s made from some cheap polyester
Response from SantaJokerNov 10, 2023
Your feedback is valuable to us. We will review our product listings and descriptions to ensure better accuracy moving forward. We look forward to resolving this matter to your satisfaction.
